Shimano STEPS E8000 Continuous power: 250W (500W peak) Torque: 85Nm Weight: 2.6kg (5.72lbs.) Red for two seconds: 50% 25% battery. * In order to protect the system when the bicycle falls and is subjected to a strong impact, the RD Protection function will activate and momentarily sever the connection between the motor and the link, impairing the proper function of the rear derailleur. The electric wire has small waterproof connectors, so do not repeatedly connect and disconnect it too often. Previously I have tried the following fixes cleaned the contacts with Isopropyl alcohol, unplugging and reconnecting, SHIMANO STEPS - Integrated Type Battery for Down Tube - 504 Wh Designed specifically for SHIMANO STEPS system, the BT-E8035 integrates smoothly into the down tube and features 504 Wh capacity. #1 Has anyone ever had an issue with the battery not charging? These limits are designed to provide reasonable protection against harmful interference in a residential installation. Connecting to a wireless shifting switch Refer to the users manual for E-TUBE PROJECT for details. After selecting, the clock will be displayed and the up and down buttons will allow you to set the hour. Be sure to observe the following instructions in order to avoid burns or other injuries from fluid leakage, overheating, fire, or explosion. When set to On, the display will create beep when changing and selecting menu items in order to provide audible feedback on your input. https://si.shimano.com/pdfs/dm/DM-E8000-02-ENG.pdf, Custom Drop Bar FIT Folding Bike by James Caron, Montague Now Available in France from Loudet, Packing a Montague Bike for Airline Travel, Shimano STEPS E-Bikes: E-Tube Ride Mobile App, Range (remaining with current battery level). Was sent to Madison and returned within days at no charge to me. This allows the motor to assist you as much or little as you need. If any non-specified items are used, fire, overheating, leakage, or damage to the connected PC may occur. We have to wait for another winter before we can be sure. The World's largest electric mountain bike community. The parts are currently at Shimano for yet another replacement. We have not experienced this issue before but I would recommend talking directly to Shimano or a Shimano Service Center bike shop. SM Service Manual. COMPONENT Unfortunately no. SRAM, the newest entrant, says its batteries lastat least 15 hoursand up to 60on a full charge. Press it again to confirm the time and return to the main menu. Bicycles Stack Exchange is a question and answer site for people who build and repair bicycles, people who train cycling, or commute on bicycles. For a better experience, please enable JavaScript in your browser before proceeding. Plus, after 500 charges your battery will still hold 80% of its charge, and that only drops to 60% after a whopping 1000 charges. Lift the rubber cap to reveal the charging socket and insert the charging plug. Do not close the app while the update is taking place, and be sure to stay within a few feet of your bike to ensure Bluetooth remains connected. Why do many companies reject expired SSL certificates as bugs in bug bounties? Recently neither of us could see a problem so the battery was returned to Madison. If water gets into any of the components, operating problems or rusting may result. Whichever Shimano STEPS system you use, and however often, you can rest assured that it is renowned for its long life and long range. often times when i turn on my new eBike, it appears to already be in walk mode and I have a hard time getting it out of this mode. Campagnolo EPS offers the fastest shifting followed by Shimano DI2. Same I replaced the charger and all has been well since. * You can check the latest functions by using E-TUBE PROJECT to update the software. Cycle computer connection This product transmits the following information wirelessly to cycle computers or receivers that support ANT +TM or Bluetooth LE connections. Whichever option you chose, its never more than a few simple steps! Do not heat the battery or throw it into fire. Batteries have an adapter included to charge off the bike. Tap Update in order to check for new versions of Firmware. I charged(CC/CV) just a little from 40.3v to 40.6v when i observed that the battery level indicator is not working anymore. Many thanks for every reply on all these questions. The rear derailleur does not shift gears when connected over Bluetooth LE. If the storage temperature is low or high, the performance of the battery is reduced, and its useable time will be shorter. I have 3 different problems with it. E-TUBE PROJECT connection Before setting up a connection, turn on the Bluetooth LE function on the smartphone or tablet. The battery or board on the battery could have died. Total electric power system special battery (32 pages), Manual will be automatically added to "My Manuals", Turning the Power on from the Satellite System On/Off Switch, Charging the Battery Removed from the Bicycle, Bt-E6000 / Bt-E6001 / Bt-E6010 / Bt-E8035 / Bt-E8035-L / Bt-E8036, Bt-E8010 / Bt-E8014 / Bt-E8016 / Bt-E8020, Charging the Battery Attached to the Bicycle, Bt-E6010 / Bt-E8010 / Bt-E8014 / Bt-E8016, Turning the Power on from the Cycle Computer, Bicycle Shimano Steps SM-BCC1 Original Instructions Manual, Bicycle Accessories Shimano Steps BT-E6000 Dealer's Manual, Camera Accessories Shimano Steps BT-E6000 User Manual, Page 15: Bt-E8010 / Bt-E8014 / Bt-E8016 / Bt-E8020, Page 16: Charging The Battery Attached To The Bicycle, Page 24: Bt-E8035 / Bt-E8035-L / Bt-E8036, Page 28: Bt-E8035 / Bt-E8035-L / Bt-E8036, Page 31: Turning The Power On From The Battery, Page 34: Battery Led Lamp Error Indication, Page 35: When There Is One Battery Led Lamp. Clock - Set the internal clock. You can download the mobile app or Windows version of E-Tube Project from the Shimano website here. Many bikes are beginning to introduce Walk Assist on electric bikes, and the Shimano STEPS system is no different. If heat or acrid-smelling smoke is coming out from the power plug. I got the new E8020-charger finally (5th replacement) and new batteries from Shimano by warranty, and the new E8020 seem to work perfectly in colder temps, too. "The second problem is that im not sure if a new battery will work wihout pairing/programming. Connect the charging plug to your power outlet (dont forget to switch the socket on if needs be!) If the charger or adapter is broken, do not use it until it has been repaired by service agent. Currently available manuals and technical documents from Shimano are posted on this site. DM Dealer's Manual. Curbside Pickup Available NOW! Page 18: Charger Led Lamp A yellow light on the charger and a green, flashing light on the battery confirm that charging is taking place. Why is this sentence from The Great Gatsby grammatical? It has happened to me a few times now, where I plug in the battery to charge and the charger indicator light just keeps flashing green to signify 'Standby' mode. Such substances may damage the surfaces. All bikes with Shimano STEPS have a top speed of 20 miles per hour, making it a motor for Class 1 electric bikes. As our business grows, the number of exciting people initiatives grows with it, and we're looking for a new colleague to partner with our team to bring these to life. If the chain keeps skipping, ask the place of purchase to replace the gears and the chain. Do not get the charging cable or charging port wet when connecting them. If any problems are found, consult your place of purchase or a distributor. In order to turn on the system, you simply hold down the power button located on the battery, shown below. SHIMANO BIKE-US Charging can be carried out at any time regardless of the amount of charge remaining. Handlebars must be free to move left and right without binding the wires. But be aware some controllers do brick themselves at end of life so you might be SOL anyway. * The charging time of an AC adapter with a USB port is about 1.5 hours, and that of a computer USB port type is about 3 hours. When using the shifting switch wirelessly, gear shifting is not performed when the switch is next operated if a certain amount of time has elapsed since the last time gear shifting was performed. Do not extend the charging cable using an extension cable etc. Searched for similar problems, and came across this thread. Well, the battery is brand new and I would exclude from the beginning that the cells are unbalanced. swaping it with a known good one might help. Finally if you want to repair the pack, you may find a new / used pack controller part on eBay or you might be able to scavenge off an older pack. They have great support for their system! How to notate a grace note at the start of a bar with lilypond? Pull the plug, preferably with the correct tool (but I've done it with fingers just fine). Manufacturers craft the bike around the system, not the other way around. I hate this kind of too smart Bms. The battery level may be too low to perform operations. The system kept suddenly going flat. I would just take the battery and charger to the retailer you purchased the bike from, if there are any problems it should all be covered under warranty. Doing so may cause bursting or ignition. This notifies you of the recommended timing at which to shift based on the bicycle's riding conditions, (E) Gear shifting mode*1*3: Displays current gear shifting mode as [Auto] or [Manual], (F) Assist gauge: Displays assistance level. Tighten setscrew to move back end of cage until cage is parallel to largest chainring 3 Electrical Wire Installation Route and connect the wiring carefully care to avoid damage or wear to the electrical cable. If this is not observed, fire or bursting may occur. They would not charge when the battery and charger were below 11degC and the battery was close to empty. What make/model of bike and what series of drive system/display is being used? Thank you, The Shimano steps sc6000 doesnt have a power button on the display and not coming on in any way shape or form that wait any inside tips on that cuz weve tried everything. As with other drive systems, riding at a lower assistance can elongate your batterys life. Download E-TUBE PROJECT from our support website (https://e-tubeproject.shimano.com). The app will search for units nearby so make sure youre within a few feet of your M-E1. Our experience has been the same. You can tap Update All at the bottom to download and install all available updates, or select individual units you wish to update by tapping on them. You are using an out of date browser. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Lift the rubber cap to reveal the charging socket and insert the charging plug. I was thinking too that the cells are closely monitored by the microcontrollers and just bricked itself when the voltage started to increase. It is possible that left lever control defected? Insert the charging plug into the charging port on the battery mount or battery. Shimano's components for e-bikes are developed based on the idea that the electric motor and battery mounted on a bicycle should be strictly for the purposes of "assisting" the rider in pedaling. Batteries have an adapter included to charge off the bike. A Di2 front derailleur uses about 4 times more power than a rear derailleur will per shift. Check the chain for any damage (deformation or cracking), skipping, or other abnormalities such as unintended gear shifting. First problem but its a big one! Always use the dedicated charging cable and charge the battery until it is fully charged. If the problem persists,you should contact the place of purchase or an authorized Shimano dealer. , The Nomad is one of the newest e-bikes to grace Magnum's 2021 product line. When connecting or disconnecting the USB cable or the charging cable, be sure to hold the cable by the plug. Everything else on the computer seems to work fine. This is done via Bluetooth, so ensure that Bluetooth is enabled on your mobile device. If you wish to charge an internal battery off the bike, firstly remove the battery cover (this will differ depending on your bike). I asked about the weather because some chargers supplied with Shimano motor/battery combos (specifically on the Focus Jam2 and Sam2 bikes) had a fault on a batch of 4.5Amp chargers. Has excess play increased in the pulleys? It's only been its 10th charge I'd say. Wakefield. Add BT-E6010 . It can also charge the battery directly with the use of an adapter. Turns out it was the battery that was at fault. Changing to a 4Amp charger fixed the problem for me. SHIMANO 7-speed transmission system. Shop for Shimano Electric Bike Accessories at REI - FREE SHIPPING With $50 minimum purchase. Bike companies have sourced parts for their electric bicycles from many different manufacturers for a long time. Shimano STEPS E8000 battery won't charge [closed], We've added a "Necessary cookies only" option to the cookie consent popup, Shimano Steps E6000 battery charge percentage falls abruptly. Switching operation modes For the setting procedure, contact your place of purchase or a distributor. The wrench icon does indicate that maintenance is required, so you should take it to an authorized Shimano dealer. SHIMANO SERVICE CENTERS On ECO mode, you can expect about 50 miles on a single charge. You are able to charge a Shimano STEPS battery either on or off the bike. Maximum Support: 400% Q-factor: 177mm Battery Capacity: External: 418, 504, 630Wh/Integrated: 504,. After connecting to your bike, the app will first as you to confirm that all of the hardware units are visible to the app. Batteries on Shimano STEPS bikes take about four hours to fully charge and can last up to 1,000 charges before having significant power loss. If the system will not power on, the battery is most likely depleted and should be charged with the appropriate Shimano charger. The home screen of the app should display a large plus sign in the center. If this is not observed, fire, bursting or overheating may occur. . How do you charge a Shimano bike battery? 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For trek ride+; trek ride plus (242 pages), Steps e6100 series total electric power system (62 pages), Manual will be automatically added to "My Manuals", Switching to [Walk] Mode (Walk Assist Mode), Connection and Communication with Devices, Installing and Removing the Cycle Computer, Switching between Displayed Traveling Data, Scooter Shimano Steps BT-E6000 User Manual, Scooter Shimano Ultegra R8050 Series Dealer's Manual, Page 7: Features Of Shimano Steps E8000 Series, Page 15: Handling And Charging The Battery, Page 16: Installing / Removing The Battery, Page 19: About The Functions Of The Assist Switches And Shift Switches, Page 20: Installing And Removing The Cycle Computer, Page 26: Switching To [Walk] Mode (Walk Assist Mode), Page 28: Current Gear And Traveling Data Display, Page 29: Switching Between Displayed Traveling Data, Page 49: Drive Unit Setting Data Backup Function, Page 52: Error Messages On The Cycle Computer. Do you have a linkage device to connect the system to a computer? So far so good. It now seems when on charge if I wiggle one of the connectors in the front junction box it causes the orange light on the. This may cause a PC failure depending on its specifications. They say itll be fine even if youre driving along the motorway in the rain with your bike attached to a rack. Shimano claims a battery life of 1000km for the wireless Di2 groupsets, or about 1200 front derailleur shifts, and 8200 rear derailleur shifts. If gear shifting operation does not feel smooth, consult the place of purchase for assistance. The bicycle could have a motor from one company and cranks from another. As with all batteries, you will need to charge them within a specific temperature range. The worst case scenario is that you bricked the controller on the pack and you cant recover the controller. I can imagine that they will say "it's not repairable" so to buy another one new for 500eur. Yes, no problem, I've used three different batteries on my bike so far and no problem switiching between them, nor when the other batteries went back to their original bikes. Connect the battery charger's power plug to the electrical outlet. If another device is connected to the system via Bluetooth, such as one of the available Shimano mobile apps (more on those later), then you will see a Bluetooth icon to the right of the battery indicator. If it still does not charge, contact the place of purchase. Looking at your picture, I see a white PCB in order to do not can follow the track of the component on the PCB. First up, make sure the power is off before inserting the key into the battery, turning to unlock and carefully removing it from the down tube. Ive experienced a problem twice with my bike that was most likely a result of a basic lack of understanding the display procedure combined with indiscriminate button pushing. Over 41% more power than the E6100 system. The battery may have reached the end of its life. Secondly, remove the battery from the bike by turning either the key or an allen key until the battery releases and then push the clip on top of the battery to remove it completely. We show you how to use the charger, as well as some minor pros and cons of the charger design. Hi, welcome to bicycles! All the power you need at just the right time. LED indicators warn of low power, but even when it turns red to indicate a depleted battery, Menna says, youll have at least five hours of ride time before it goes dead. A fire or electric shock may be caused. (J) Light icon: Indicates that the light connected to the drive unit is lit. icon is displayed. This means that it could be for example 21 or 39 percentnot possible to know! Disconnect the charging cable and check again. On the default view, this changes the Boost mode, allowing you to cycle through OFF, ECO, NORM (Normal), and HIGH. Michael Wild, head of marketing/PR at Paul Lange, gave us his top 3, which also apply to the Shimano STEPS E8000, E7000, E6100 and E5000 motors: W010, W011 and W013. Insert the charging plug into the battery's charging port. This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. Do not use the battery if leakages, discoloration, deformation or any other abnormalities occur. If its a Montague M-E1, feel free to call us to discuss further at 800-736-5348. You can see more detail on page 39 of the E8000 manual: https://si.shimano.com/pdfs/dm/DM-E8000-02-ENG.pdf. Serial 1 (Powered Are the fastening sections fixed securely? Bring charger and battery indoors for a few hours and the problem went away. After a few seconds you should see the name of your bike under Searching units. I am pleased as I have ridden it loads since getting it. Tap the name to connect. We can only scroll the available information by pushing the key on the display itself. We have to wait for another winter before we can be sure. Are you sure all connections are clean between the battery and charger? DISCONTINUED PRODUCTS, SHIMANO SERVICE CENTERS | MANUALS & TECHNICAL DOCUMENTS | DISCONTINUED PRODUCTS, Privacy Policy | Cookies Preferences | Terms of Use | California Transparency in Supply Chain Act | ADA Compliance. pl help, I have a shimaano bike with a due7000 motor just got a new one cuz the old one broke and got the due8000 and now its saying I need a software update but the bikes dosent turn on so how do I update it. The other options located there, the lightbulb on the left and gear icon on the right, will display Help and Settings for the app respectively. Second check, swap out the battery cable for a different one and test again. Please contact your place of purchase for details. Is a PhD visitor considered as a visiting scholar? If this is not observed, bursting, overheating or problems with operation may occur. In addition, cleaning the chain and QUICK-LINK with a neutral detergent and lubricating them can be an effective way of extending the life of the chain and QUICK-LINK. I think there might have been a very poor 240v (UK) connection. It is in the back of your head; the idea of getting outside and biking around town. Wipe the connection terminals clean with a dry cloth, and then charge again. Bicycles with Shimano STEPS are mid-drive systems, meaning that the motor is located near the pedals and not in a wheel hub. Walk Assist is great for walking a bike around or guiding it up a ramp to a rack. If the problem is not resolved, contact the place of purchase. Bring charger and battery indoors for a few hours and the problem went away. Pedelecs like the M-E1 provide a boost to your pedaling input with an electric motor. The Bluetooth word mark and logos are registered trademarks owned by the Bluetooth SIG, Inc. and any use of such marks by SHIMANO INC. is under license. You can cruise up to 185km on eco mode or ramp it up to power mode for an amazing 93km. When you use the battery after a long storage period, make sure to charge it first. Which should not be too cold, according to the manual. We would need a bit more information about your bike to help. Press the main Cycle Computer button to advance to the minutes. Failure to do so may result in a low-temperature burn as the temperature of the battery charger can rise to 40 - 70C during charging. The Shimano STEPS EP8 system includes a powerful motor with a smooth output. > Consult your place of purchase or a distributor regarding items requiring replacement. Periodically check the battery charger and adapter, particularly the cord, plug, and case, for any damage. It sounds crazy, we know. Shimano STEPS systems are similar with one difference. Charging time will be longer at lower temperatures. Use the specified battery and charger combination for charging and observe the specified charging conditions. EV Exploded View. Its so frustrating. Each main menu item is explained below. If you dont see this screen, tap the bike icon in the middle of the bottom bar. DANGER. Thank you!! Charging time is approximately 2 hours at 25C (77F). your place of purchase or a bicycle dealer if this Bart. Lift the rubber cap to reveal the charging socket and insert the charging plug. Thats it! On my last ride I ran the battery all the way down until it shut off right before the final DH. When the LED (blue) turns off, charging is complete. If this is not observed, fire, bursting or overheating may occur. If this is not observed, leakages, overheating or bursting may cause fire, burns or another injury to occur. meanredspider Posts:. Stop charging, and wait a while before starting to charge again. Handle the components carefully, and avoid subjecting them to strong shock. Also, how do you change it from military time to regular time? on SHIMANO DI2 Battery Charger User Manual, Regular inspections before riding the bicycle. SHIMANO EC-E6002 STEPS battery charger AU $119.20 to AU $132.00 Was: AU $165.00 AU $9.99 postage 76 sold Di2 Dura Ace 7970 electronic external battery mount short cage SM-BMR1 AB80 AU $75.00 AU $9.50 postage or Best Offer Shimano BT-DN300 Di2 Internal Battery for R8100/R9200 AU $199.44 AU $14.95 postage I try to keep things clean and have been advised by my dealer ( Cooksons in Prestwitch). We buy houses. The time required to charge a battery depends on the batterys remaining capacity and the ambient temperature. If lightning strikes, electric shocks may occur. Connect and share knowledge within a single location that is structured and easy to search. Its difficult to diagnose something like this without inspecting the system, so we would recommend bringing it to your local Shimano service center or contacting BMC to see if this is a known issue with that bike model. JavaScript is disabled. (Note that the actual charging time will vary depending on the remaining battery level.) Do not place this product in freshwater or seawater, etc., and do not allow the terminals to get wet. Luckily it's still under warranty. got settings and tried to on and selected on. The 1st light was blinking as it should when charging, but the 4th light was solid green. Do not touch the metal terminals with metal items such as hairpins. Overview of connecting for charging. I let is charge and after about 2 minutes the lights went off, so I re plugged it in . > My display shows me mode selections, but none of them work. Press it again to confirm the time and return to the main menu. Page 17 After charging, firmly close the charging port cap. For safety, be sure to read this users manual thoroughly before use, and follow it for correct use. Battery status is displayed with only 5 bars instead of percentage. The mobile app requires no additional hardware aside from your mobile phone, so it is the preferred choice for most M-E1 owners. If it does, perform pairing again. Intervals between maintenance depend on the use and riding circumstances. Gear shifting is not performed while charging. Bikes. Between thinking about pedal assistance and throttle systems, hub and mid-drive motors, and the restit can be pretty confusing. First up, make sure the power is off before inserting the key into the battery, turning to unlock and carefully removing it from the down tube. Can you help me with this. Description says comes with power cord but from current seller does this mean USB cable?