However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! 20 Chapel Street Liverpool, UK L3 9AG . If you think you can help us connect to UK players, check out the open positions in our London office and send in an application. You can get an estimate from the New Zealand Customs Service website, click here to go through.REFUSING TO PAY CUSTOMSIf you do not wish to pay customs, you can choose to refuse the package upon delivery which will be returned back to us, a shipping & a handling fee between will be deducted from your refund, which is usually the shipping cost we get charged by the courier company. We recommend switching to Edge, Chrome, Safari, or Firefox. as easy as that. I emailed customer services on the Thursday and Rachel replied instantly and and I received a new pair today, Monday,4 days. Read reviews and book now. Order placed 12 days ago, the item is still in the UK. Tottaly dissapointed. thanks. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. Stay current with updates from our social channels. I communicated this early to them and they assured me everything is fine. To also give you a peace of mind we accept Returns on all products within 14 days of receiving an item as long as the item is still unworn, undamaged, unwashed, clean, and with original tags on. And the return process you use is ancient. The website would not let me due to an error loading the page. We are so sorry to hear this. Find out how we combat fake reviews. ABSLOUTLEY AWFUL EXPERIENCE !!! Get 5 free searches. Im not tall (55) and they barely touched my ankles. Legend jeans are built to last, it's best to wash denim as little as possible in order to prevent shrinking and fading. British fairplay as usual. Good quality jeans and really comfortable. I will get this order probably by April !! We placed an order for 4 items, products arrived quickly. . Verification can help ensure real people write reviews about real companies. Please follow our returns system via our website to exchange for an alternative size of your choice. I bough 3 of the same trousers and all have different names. They have a great range of jeans as well with styles to fit everybody. - Legend London team. LEGEND (LONDON) LIMITED UK company, Company number: 03101750, Incorporation Date Sep 13, 1995;, Address: ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . Will always be my top place for jeans. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. 9. I recently bought a few gifts and was pleased with the items. Even with no sign of damage, suddenly they will split.Theyre made for muscular men, so I dont see any reason why they shouldnt expect some rub in the crotch area. Will never coming back to them. This time around, the distribution was incredible (DHL vs Royal Mail) and I received my international order in 4 days which is pretty incredible and I love each piece (chinos are amazing!). 2 ITEMS 15% OFF. | Read 81-100 Reviews out of 3,581 Hello Diresh.Our customer service team have responded numerous times and have actually reshipped your order for you. C. del Poeta Joan Maragall, 1, Planta 15 Madrid, Espaa Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. 38 Chancery Lane London WC2A 1EN . The returns policy states they will provide you with a voucher for cost paid, however ordering 4 items gives a bulk discount, it will therefore cost more to reorder (not a well thought out process). - Legend London team, Genuinely the best jeans I have bought if your skinny and unsure if they will fit u because in the pictures the model had thicker legs dont worry they will fit for reference am 28 w / 32l and very skinny they fit perfectly not baggy at all. Good product terrible customer support or experience. EU Customers May Now Shop From Our Mainstore Here. 1404-1410 High Rd, London, Greater London, N20 9BH, United Kingdom. If you do not hear from us within the allotted time please email us on support@legendlondon.co Social Stay current with updates from our social channels. Legend London Reviews | Read Customer Service Reviews of www.legendlondon.co Shopping & Fashion Clothing & Underwear Men's Clothing Store Legend London Legend London Reviews 4,242 Great 4.0 VERIFIED COMPANY www.legendlondon.co Visit this website 4.0 total 70% 5% 3% 1-star 18% Filter : Most relevant KH Kevin Hales 10 reviews GB 3 days ago After a long wait, the long-awaited jeans and pants arrived at my home. The only good thing was the customer support which was always really responsive. Stay current with updates from our social channels. We use dedicated people and clever technology to safeguard our platform. Very comfort and modern ! Companies can ask for reviews via automatic invitations. . I find the prices great value and when I called customer service they replied quickly. I chased them up but they never replied. We are so sorry to hear this. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE. OFFER: BUY 1 ITEM GET 10% OFF. Absolutely phenomenal. Check out what 4,224 people have written so far, and share your own experience. To find out more please visit our Privacy Policy. Monday to Saturday: 11:00 - 17:00. Please could you contact us on support@legendlondon.co with the subject as 'Trustpilot' and our team will help to resolve this for you.Thank you!- Legend London team, Brilliant excellent fitting jeans and all round great quality product and excellent quality service thanks . We have now had to contest payment of order. Social Stay current with updates from our social channels. Their customer service was amazing and were super helpful when my local courier . 1 . To make sure that we don't incur unbearable losses during our sales please note that items sold at 20% Off Sales can only be Exchanged & Items Sold at 25 or Below cannot be Returned. for more information, please check with the US Customs and Border Protection Department.AUSTRALIA All orders under AUS$1000 will be not be subject to import duties. What a fantastic service, many thanks Dave. They could just send me the same items to another address since I'm no longer where I was before. A very satisfied customer. bad services they send me the wrong shirt, and i cant even think about all this shaninigans of semding back waiting for the shirt waste of time, and the shirt is not even the same price bad look. I would give it 3 stars, but the fact that customers have to pay for shipping on exchanges makes it 2 stars. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. Color: Black/Dark Vachetta. Luxury quality, made in Portugal. However, They just emailed me telling me the order might have been lost and they will need couple of week to investigate before they reship the order !!!!!!! We are so sorry to hear this, however we have received your email regarding this issue today. They. We recommend that our customers go with their usual waist size for our jeans as they fit true to size. Companies can ask for reviews via automatic invitations. If you haven't already, please contact us at support@legendlondon.co so our team can help to resolve this for you. Information provided by various external sources. And no response to emails. Please contact: support@legendlondon.co. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. My feedback would be to provide customers a prepaid shipping label for exchanges to sling with the store credit. Thank you forever Legend London, youve done well!!!!!!!!!!!!!!!! I will get this order probably by April !! 10. Hello, Thank you for leaving a review. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout). We're creating initiatives to support players across Scotland, Wales, and Northern Ireland as well . Emailed customer services and no reply. Compare our range of fits and understand what makes our denim different. GA. Gontzal Alcorta Garai. SHOP NOW, EU Customers: Zero duty fees on orders up to 149 EUR (Any additional costs are calculated in checkout), PLAIN STRETCH TROUSER W/ SIDE CINCH - BLACK, PLAIN STRETCH TROUSER W/ SIDE CINCH - BEIGE, LEGEND SMALL CENTERED LOGO HOODIE - WHITE, LEGEND* BASICS MUSCLE FIT T-SHIRT - INDIGO NAVY, LEGEND* BASICS MUSCLE FIT T-SHIRT - PEARL GREY, MICRO LOGO OVERSIZED T-SHIRT - TREKKING GREEN, MICRO LOGO OVERSIZED T-SHIRT - TAUPE BROWN, MICRO LOGO OVERSIZED T-SHIRT - WASHED GREY. or 4 interest-free payments of $57.00 with. I had started to lose my pateince, but LL's customer service was always on! Legend London was created to give stylish men the best and most luxurious jeans they can ever have. Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. Our jeans are made with utmost art and perfection. Perfect fit, and I mean perfect!!!!!!! We are so sorry to hear that you have not received your order yet. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". Thank you! Order 3 pairs of jeans on 1st December 2022, brought to attention of the company and they said give it time as there is a postal strike in the UK. Suggested companies are based on peoples browsing tendencies. Monday to Friday: 09:00 - 17:00 Saturday: Please send email to experience@legend.ng to book an appointment. Visitour returns and exchange portal, 4. Being tall and athletic Ive always look for a nice fitted pair of jeans let alone dress pants. Note : will update this if need be when I get the pants. I talked to customer service by chat or by email and all problems with delivery were solved in a short time. Our jeans sizing is calculated depending on waist size and your height. But UK-based Rioters know there's more to the United Kingdom than Buckingham Palace and Big Ben. Legal address ENGLAND, LONDON, 8 EAST CLOSE, W5 3HE . The quality is excellent and the stretch fit is great and very comfortable.This has quickly become my new favourite brand and I anticipate making another order soon. Ordered 2 pairs of skinny jeans for next day delivery. Hello Mohammed, Thank you for leaving your review. Hello, Thank you for leaving a review. 2 ITEMS 15% OFF. I live in Canada. This site has limited support for your browser. Thank you.- Legend London Team. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. Cant wait for new collection! A rapidly growing London based athleisure brand. Get in touch with us at any time. We will be sure to look into this issue to avoid this going forward. We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. SHIPS FREE. I received sameday/next day replies, even when you take into account the time difference. We are so sorry to hear this. Always get compliments when am rocking there stuff. Men's Homepage - Legend London CATEGORIES SHOP JEANS NEW ARRIVALS SHOP TROUSERS SHOP HOODIES Best Sellers New In Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Non-Ripped $61.60 $77.00 Bestseller Spray On 20% OFF when you purchase 3+ items Black Jeans - Ripped & Repaired $61.60 $77.00 Bestseller Spray On View Legend Presents (www.legendlondon.co) location in Greater London, United Kingdom , revenue, industry and description. Month later still have no package and tracking doesnt seem to be working still says it never moved. Ended up costing me a fortune to return using Royal Mail and having to print the forms myself is ridiculous. SKINNY JEANS RIPPED & REPAIRED - DARK BLUE, STRAIGHT LEG JEANS - BLACK DESTROYED LEFT KNEE, "Cant stop shopping from here. To find out more please visit our Privacy Policy. I paid addionally almost $100 just to return them. Companies can ask for reviews via automatic invitations. Customer Support: support@legendlondon.co @legendwomen www.legendlondon.co Posts Reels Videos Tagged We are so sorry to hear this. SKU 9744825. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Hello, Thank you for leaving a review. Returns Address (please fill the returns form): This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Bought 2 pairs of pants that were great fit and quality so ordered a pair of Jeans that ruined after a couple of washes. Never had the brand before but they certainly run small. OFFER: BUY 1 ITEM GET 10% OFF. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. If you haven't already, please could you email us so our team can look into this for you.Thank you so much for your patience. Since I had to return items (which I wanted to exchange, NOT returned) and then had to pay en extra fee to send them back to just to simply get a refund for only cloths when I explicitly wanted them exchanged. I have friends with legend jeans who have never had any issues so put it down to a defective pair. We recommend switching to Edge, Chrome, Safari, or Firefox. 1. I bough 3 of the same trousers and all have different names. As always made by a top brand Legend London. Also the hoodies are very comfy, soft and very good material, highly recommend. This site has limited support for your browser. Product is good quality for the price. My insta is: Umairalsyed. Sent an email no responses, very bad look. We are so sorry to hear this, our customer service team are currently looking into this for you and this will be resolved as soon as possible. So have to pay to exchange one pair and refund another because the size up is out of stock. It says on the website add 3+ items and you get 20% discount on the checkout, which never works as i have tried many times. Bestseller. Rocketreach finds email, phone & social media for 450M+ professionals. Tottaly dissapointed. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. Transactions are handled with bank-grade security. $22800. Verification can help ensure real people write reviews about real companies. Hello, Thank you for leaving a review. Anyone can write a Trustpilot review. I can confirm that our team have been in contact with you via email and have hopefully solved this issue now. Legends Global Merchandise 7900 Rockville Road Indianapolis, IN 46214 . 65.00. We will be sure to look into this to avoid any future issues. Good Man Brand Legend London. 54.50 90. I communicated this early to them and they assured me everything is fine. 2 ITEMS 15% OFF. Theres no way to exchange for a different product, only a different size. Perfect cut, perfect colours. My package was miss delivered and she quickly remedied the issue but allowed me a second try in shipping it to my alternative address. Please follow our returns system via our website to exchange for an alternative size of your choice. Good product terrible customer support or experience. I have ordered few jeans from the past and I loved the quality, However, their management team ( or shipping team ) is terrible !!!! Legends Barbershop Vincent Park in the city East London by the address 8 Surrey Rd, Vincent, East London, 5217, South Africa This figure can vary depending on the value of the parcel. We have now had to contest payment of order. After I contacted Legend London customer service, the team replied Frank be patient. Limited number of seated diners; Distancing maintained in common areas; Extra space between tables; Stay current with updates from our social channels. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. It took a month and a half to get my shipment to Canada and was frustrating as I never knew where my package was. LEGEND LONDON | 84 followers on LinkedIn. Confirm you will take your repackaged items to your local drop off location based on the returns service you have chosen (Royal Mail, UPS or DHL). We use dedicated people and clever technology to safeguard our platform. We recommend switching to Edge, Chrome, Safari, or Firefox. But not just that, their customer service is impeccable, prompt response and effective actions. Company is clearly not setup to deal with order volume or customer returns. Our brand new Returns Portal is available to all customers, enabling you to save time by seamlessly returning items to us, exchanging sizes that don't fit for new ones, and generating returns labels on your own without the need to contact our returns team! However we need to exchange two items, one for a different size and one for a different product. HAMBURG, GERMANY. Find out how we combat fake reviews. Devon Heart Womens. The quality of the jeans is good but the service is veey bad, ordered jeans on 27th December 202, they got shiped on 19th December, and now its 25th January and my jeans got send back by the post because legend londob havent filled out the right documentatio and they are telling me they will resend my order as soon as they get it back thats going to take abother 2 weeksand I only live in Ireland do close to England. Always get compliments when am rocking there stuff. It goes against our guidelines to offer incentives for reviews. Create and account and start collecting rewards. It goes against our guidelines to offer incentives for reviews. 1 Balloon St Manchester M4 4BE . So we picking The View. When trying to contact someone about a return after receiving the wrong size. Thank you so much for your patience. Great company, Racheal dealt with my queries so quickly and effectively it something that am not used to with online companies! We all know what really matters and thats how a company treats you when something goes wrong and I am very impressed with Legend. British fairplay as usual. Will always be my top place for jeans. The jeans look great and are very comfortable, by the way! This recurred over multiple days. If you are using the QR code, a pre-paid returns label will be printed at the drop off location and attached to your parcel, you will then be provided with a tracking receipt. We are so sorry to hear this. We returned the items, recorded delivery, no voucher and zero response from support despite emailing 4 times. 2023 Trustpilot A/S. Legend Shop Hours. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 Contact Us FAQS Happy, amazed, overjoyed, highly impressed and immediately fell in love. Stay current with updates from our social channels. Rachel to be exact. Even when I left where I was. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. We placed an order for 4 items, products arrived quickly. I can understand returns, but to charge customers for exchanges with a product they cannot try on or sample before purchase isnt acceptable. They knew we were a newly married couple so put towels in the shape of a heart on the bed with red rose petals.We had booked the dinner, bed and breakfast option and can say that the food and accommodation was exceptional.We would definitely stay there again. But UK-based Rioters know theres more to the United Kingdom than Buckingham Palace and Big Ben. Ordered jeans for Saturday delivery turned up Tuesday and when they did I was extremely disappointed that they didnt fit. We have developed and engineered a variety of denim fabrics that are utilised across different styles and fits to provide the perfect silhouette for a wide spectrum of body types in all denim cuts. Paid 10 for delivery and havent been offered a refund either. Stay current with updates from our social channels. Made in our four-way soft stretch denim blend, providing ultimate comfort, with a skin tight silhouette and a taper just above the ankle.Skinny fit - Slightly more relaxed than the spray-on fit, these jeans provide a skinny fit silhouette which tapers down the ankle forming a clean stacked finish. Legends News; Contact; For business development opportunities or general enquiries, please contact us on hello@legends.net. SKINNY FIT JEANS - BLACK. Please contact: support@legendlondon.co Returns Address (please fill the returns form ): Optional This is urgent Select an option This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. Hello Blaze, Thank you for leaving a review. GET 10% OFF YOUR FIRST ORDER Sign-up for promotions, tailored new arrivals, stock updates and more - straight to your inbox Menswear Womenswear USD $ Legend London 2023 FAQS Terms & Conditions Privacy Policy Terms of Service Cart Your cart is empty. Legend London is my go to place for black trousers especially for black tie dinner events, the feel & flex of the material is second to none in my opinion quality made clothing at great prices that are made to last, & endure very robust even when kneeling down & quite honestly better than the vast majority of others on the market with the perfectly stiched centre line are just the best when worn with a velvet blazer & a nice shiny pair of shoes . Ordered 2 pairs of skinny jeans for next day delivery. UK Standard Delivery Royal Mail Tracked (2-3 Working Days) - 2.99, UK Next Day Delivery DPD (If Ordered by 1pm) - 5.00, Please note - Friday orders will be delivered the following working day, 1UPS EU Delivery (2-7 Working Days) 7.99EU ZONE, 2EU Zone 2 Standard Delivery (7-14 Working Days) - 7.99EU, Zone 2 UPS Express Delivery (3-7 Days) 10.99, (CA) DHL Express Delivery (2-3 Working days) - 20.00, (CA) Standard Delivery (7-14 Working days) - 12.99, (AU) Express Shipping DHL (2-5 Working Days) - 23.99, (AU) Standard Shipping Deutsche Post (2-6 Weeks) - 12.99, Worldwide Standard Delivery (3-10 Days Aim) - 20.00. What's funny and sad is they could actually fix my problem with a simple touch. Get in touch with us at any time. I really like the cloths and style of the brand but I just have to rate my experience this low is because I never got my shipping cost back that I paid for extra for. I had unknowingly made my purchase during Royal Mail's cyber attack. So thanks Rachel! Our soft stretch denim blend is again prominent in this fit. I received sameday/next day replies, even when you take into account the time difference. I have ordered few items on the 5th of feb and until now nothing arrived. Shop Mens Shop Womens MENS COLLECTION SHOP JEANS Shop our range of popular Legend* stretch denim, with 3 different fit types to choose from. Original Short Womens. Verification can help ensure real people write reviews about real companies. Hello Mohammed, Thank you for leaving your review. My only issue is using DHL for your shipping service. Here are 8 tips for writing great reviews. Good quality and design for a fair price. Thank you!- Legend London Team. - Legend London team, For a jeans company that brag about how good the fit is going to be, it baffles me that you only have one leg length for women. This site has limited support for your browser. You will then be sent a returns confirmation email containing a QR code or a label to print, whichever you would prefer. To find out more please visit our Privacy Policy. Contact Us - Legend London Contact Us If you have any enquiries with regards to sales, Returns, deliveries, sizes, etc. The shirt i have doesnt event fit. The jeans fit perfectly and compliment the leg gains nicely. Legend London uses cookies to provide you with a better online shopping experience, tailored to your preferences. - Legend London team. We recommend switching to Edge, Chrome, Safari, or Firefox. We will process your return usually within 7-14 days. Hello Kevin, Thank you for leaving a review and we are so sorry about this.Please rest assured that we will look into this as soon as possible for you. I find it so hard to find a pair of jeans that fit well, but these jeans fit brilliantly! All rights reserved. The naming of products is just confusing. I have ordered few items on the 5th of feb and until now nothing arrived. NEW ARRIVALS Discover our latest product additions. Here are 8 tips for writing great reviews. Looking forward to trying these. No credit card required. We are so sorry to hear this.. We are working as hard as possible to help resolve this the best we can.Thank you for your patience. I have also sent them an email with a screeshot but never got any reply. Late or missing refunds (if applicable) If you haven't received a refund yet, first check . I felt that my concerns were being treated seriously and with a sense of urgency. Anyone can write a Trustpilot review. We also ensure all reviews are published without moderation. The others are too small. "Limited Offer: Buy 1 item get 10% OFF, 2 items 15% OFF, 3+ items 20% OFF". . Call +0700-MY-LEGEND (0700-69-534363) Email Us The shipment suffered from the labour conflict of the Post Service in Germany and the crowded orders on the UK border side during the festive days christmas, New Year 2022/23. Stay current with updates from our social channels. - Legend London Team. Was worried there would be a problem returning but Rachael at customer services exchanged them without question, she was very friendly and easy to deal with. Spray on Trousers in Beige. New trouser range has just become available, and in true Legend* fashion, they're stretchy as ever. We want you to be totally confident about every order you place so we offer Free UK Exchange, meaning you will only be liable for the delivery cost to send the item back to our warehouses, however we will cover the shipping cost of the exchanged item(s) to you.