To save you waiting, our Oscar the chatbotmay be able to assist. Learn more about multi-factor authentication. Here's a simple guide to get back on course and make the most of your rewards. Airpoints and AirpointsDollars are registered trademarks of AirNewZealand Limited. NOTE: If you are a KSA, . You can also sign in to the Air NZ app, which will . If you want to add a bag to your booking, you can do so here. It also generates unique and strong passwords for your use. Yes, if you purchase your fare on our New Zealand or Australian websites or from our contact centre (service fees apply). Because we know you're after a good deal, we won't show the next best price unless it's a good deal. Convert your Star Alliance Points to award miles or points in your chosen Frequent Flyer Program of the participating Star Alliance member airlines. You will then be able to enter a new password. Avisworld.com is a Car Rentals website . A secure website starts with https instead of http, for example https://www.airnewzealand.co.nz. When you join the Airpoints programme you will start at the basic membership level. 2 Certain purchases and transactions do not earn AirpointsDollars or Status Points, as applicable (see the applicable Credit Card Conditions of Use for full details), including: fees, charges or interest, balance transfers, credit card repayment insurance, tax payments (including local council rates and ACC Levies), gambling chips or gambling transactions (including online gambling), cash withdrawals from your account, money orders, travellers cheques and foreign currencies in cash, business-related purchases made with a Westpac Airpoints credit card other than a Westpac Airpoints Business Mastercard and transactions on any nominated account(s) linked to your Westpac Airpoints credit card. For your local free calling number, click the Help & Contact link at the top of the page. Mastercard is a registered trademark and the circles design is a trademark of Mastercard International Incorporated. Can I purchase additional AirNewZealand lounge Guest Passes? *Terms and Conditions Rewards programme points will be awarded on eligible rentals. Download the Grabaseat mobile app through. Login as a registered user, so the seats you grab are held, Log in to grabaseat and make sure that the check box saying "send me grabaseat emails" is ticked, While logged in, check that the email address you provided is correct, Check your junk mail box. To start, please enter your username. .content.header-bottom {
Then you can spend your AirpointsDollars on flights and OneUp upgrades. You can then set up your email preferences so you can start receiving grabaseat emails. For members living in Australia, one Australian Airpoints Dollar is equivalent to one Australian Dollar for redemption. For further information, or to apply now, visit Westpac or call 0800 888 111. You will need your booking reference and the last name on the booking. See the list of FFPs of participating Star Alliance member airlines. You can login to grabaseat and change your email preferences at any time. Your account will not be locked instantly, but you may not be able to complete transactions. Don't share your credit card information with unknown online requests or websites. However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. How do I know how many Airpoints I'm earning? You can use a credit card or debit card for this. If you've recently received an email from Air New Zealand informing you of a credit of over $300, unfortunately it's not true. display: -webkit-flex;
Airpoints is AirNewZealand's loyalty programme, and anyone in the world is welcome to join. Your status will be granted until the first anniversary of your account opening or earlier, if you qualify for a higher status wit h y our selected Frequent Flyer Program by any means. If you've clicked on a link in a Phishing email or scam message, act quickly. We'll then ask you a challenge question to verify your identity. Digital Airpoints cards. For ANZ Visa Business cardholders APD earn will reduce from APD1 per NZ$75 to APD1 per NZ$85, or APD1 per NZ$50 of spend with Air New Zealand (for the first NZ$25,000 per annum). You can also check the most recent Airpoints email you received, as your latest balance as of the send date will be shown there. As an Airpoints member you can earn AirpointsDollars in so many ways, which you can then spend on flights, rental cars and other things that make life and travel more enjoyable. Update your password. If you see a suspicious email or social media post that appears to be from AirNewZealand, do not click on any links. Of course, if you are an Airpoints member and you already have an airnz account, there's no need to register again for grabaseat - just use your airnz username and password to login. Please sign in with your Airpoints details by clicking on the link below. We'll send you daily updates with our best deals, but remember to keep checking the site because we might also drop in specials throughout the day. How do I update my name, account details and date of birth within my Airpoints account or Koru membership? What happens to my AirpointsDollars if I move away from Australia? You can also purchase a Star Alliance upgrade using AirpointsDollars. Track your Airpoints Dollars and Status Points balances, view your benefits and latest activity, or access your digital Airpoints card straight from your phone, plus find . You can make many changes to your flight details online: All you need is your six character booking reference. Simply enter your Airpoints number when you book a flight or with one of our travel partners. What happens if I fail to complete the email and mobile verification process? I have recently changed my name, how does this affect my Airpoints or Koru membership? If you call AirNewZealand, we will need to verify your identity in order to help you. Sign up for grabaseat alerts. Elite members can gift Airpoints Rewards to four nominated people who live outside their household per year. . As you move up the tiers, you'll enjoy great extra travel benefits and privileges. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. 0800 352 266. Airpoints is AirNewZealand's loyalty programme. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash.