Their website claimed my transaction didn't go through even though my credit card was charged. WebStraight Talk Wireless - 611611 Help Welcome to 611611, the text helpline. There are no credit checks, and you pick the plan and activate your account. You now have access to Top News articles including Sports, Entertainment, Finance, Health, Lifestyle, Auto, and Electronics. The data is non existent no matter if it is the beginning or end of your service date. > Understand My Bill. To port in your existing telephone number to your Straight Talk phone, the number you are porting must be active with your current service provider. She switched me over and I told the next person what happened. INSTALL NOW>>. There are 1000's of complaints on Better Business Bureau, Reddit, and many other forums. WebUnlocked phones youre bringing to Straight Talk. I do not know if they changed their website or not. Consumers want to see how a business took care of business. Now Im sitting here on hold again for over 20 min now. If you need to see tips for WiFi connectivity, click here. Other terms and conditions apply. They constantly use data and can slow down the processing speed of your phone. Please contact our Customer Care Center at 1-877-430-CELL (2355) to change your phone number. I cant text their 611611 or make any calls, Ive done the reboot 16 times and everything Google has suggested and no luck. Anyone can write a Trustpilot review. BACKGROUND APPS: Turn off apps running in the background. They refuse to credit my account and are charging me full price for another month without the service I paid for. Have an issue or a question search the site, Need help? This number works. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Enter your personal details including; your Straight Talk phone number, your phone's serial number, and the last four digits of your phone's serial number. Visiting a store and speaking to one of its specialists may help you reach a resolution with your issue. Text 611611 to check your balance, get refills and much more. Your balance information will be displayed on the screen. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. WebStraight Talk Customer Service Phone Number Phone Number:1 (877) 430-2355 Shortcut: Once the automated voice Average Customer Rating Score 1.6 Website: Straight Talk Website Straight Talk Customer Service Hours N/A - Edit Review/Comment Update Listing Reviews For Straight Talk Customer Service (13) dissatisfied Not user friendly at all! I went through their website to purchase a phone and new service where they offered me a phone lease through something called SmartPay. Information may be transmitted with a delay and may not reflect actual balances. Click on "Straight Talk My Account" or "TracFone Wireless, Inc." to cancel. You have exceeded the amount of Smartpay items allowed in your cart. Asked for a supervisor and was told they don't transfer calls. You can call us directly and we will help you. Have question about your phone or service? Press 1 for English and then 4 twice through menu prompts. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. Press # three times. File your review. I was assured to be refunded on the 15th of January for almost 8 months of service they could no longer provide due to tower issues? The worst phone service ever!!!! I've had problems with customers service every time I've had a issue with my service. No customer service at all. my number ,i have no signal, i had the same thing with the major storm of a few weeks ago. TRYING TO WARRANTY ETOBICOKE ONTARIO, Becovic Management Housing discriminationBecovic management refuse to adhere to TENANT ADDENDUM non lease renewal explanation Chicago Illinois, Property / Condominium Managment - Real Estate, Real Estate Fraud, Real Estate Scam Artist. The 2nd person wanted me to scratch off the pin on the data card. Been a customer for almost 8 years now and I recently bought a iPhone from straight talk. It's the most convenient way to manage your service. Attention: Executive Resolution Department 9700 NW 112 Avenue Miami, FL 33178 Self-service is right at your fingertips. Whether you blame the refs, the coaches or the players, no matter how you cut it the Cleveland Browns lost 45-42 to the Oakland Raiders in overtime this past Sunday. This all happened after verizon bought them out. There are many easy self service tips you can do to help you enhance your experience. I can call my son in Maui. Turn off Bluetooth and GPS when not in use. We've created these shortcuts and apps to try to help customers like you (and ourselves!) You will also be able to see a link to My Account where you can log in to create and update your personal profile information, update credit/billing information, and more. While 800-876-5753 is Straight Talk's best toll-free number, there are 10 total ways to get in touch with them. Its slower data speeds may not work for people who use their phones for streaming. Whatever the case, always speak to a Straight Talk customer service rep to know if youre entitled to a refund or not. Visit our Bring Your Own Phone website at http://www.straighttalkbyop.com to check if your phone is compatible with Straight Talk. I bought a service plan before my service cut off. A Gmail account (Google?s free email account from Gmail.com) is required once your phone is activated to access Gmail, Market Place, and Calendar. After requesting the customer service team at Straight Talk to cancel your service, your request will take 24 to 48 hours to be approved. This company is a total scam. WebThe Straight Talk My Account App lets you manage most aspects of your wireless service right from your phone. Its Free to Join! When you purchase, activate, or use a Straight Talk product or Straight Talk Wireless services, you agree to comply with the latest Terms and Conditions of Service, which are subject to change from time to time without notice. You'll see a list of merchants you've subscribed to. My other carrier released my number which left me with no phone for 36 hours. Wasted half a day! I called Straight Talk today to get it fixed/replaced and after explaining what happened, the person I was talking to said she needed to give the call to a manager. For assistance, please contact us at 1-877-430-2355. Straight Talk users call the company's customer service department for a range of reasons, including: Straight Talk offers toll-free customer service numbers, though there are different numbers depending on the type of service or device a customer uses: Hotspot, home phone, cell phone and "bring-your-own device" plan users each have a different number to call. I am beyond sick of straight talk!! GetHuman builds free tools and shares information amongst customers of companies like Straight Talk. Straight Talk works like most other major cellphone companies but doesnt require long-term contracts. Make sure you check if your phone is compatible by texting "KYOP" to 611611. The $10 Global Calling Card must be combined with another Straight Talk Service Plan. We value your privacy. I ordered a Samsung Galaxy S10 from their website. I mean extremely rude. Estimated amount consumers saved since 1997: $15,590,010,907. After confirming that youre indeed the owner of the account, the customer service rep will ask you for the purpose of calling. We recommend that a Gmail account be created, if they don?t have one already, in order to take full advantage of what Android offers. Do not work with this company. Based on your location, you can currently expect to receive 4G LTE coverage with download speeds of 20-50 Mbps and upload speeds of 3-6 Mbps. Access the Wifi Optimizer to help reduce data usage. You may have called before the Customer Care Center was able to Activate your phone. | It allows the users While this is a slow method of achieving a resolution, it is an option for those who prefer to communicate this way. With Android 4.0 and later versions, you can set a mobile data limit reminder. Calls are billed in one-minute increments. So I did, only to have them say to go back to the store to get a refund, because thats where I bought it. I tried to pay my bill and they told me that they never got my money and wanted to charge me again. That person took my address, email address, and phone number. They are NEVER helpful and could care less about what you need done. About 5 hours later, I had not received the label via email, so I called back. Once the application is downloaded, you will need to sign in with your email credentials (username and password). WebStraight Talk is committed to providing our customers the best customer service. At Straight Talk, you can buy phones compatible with AT&T's LTE network. It goes against our guidelines to offer incentives for reviews. Unsubscribe easily. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Themescene.tv is Guss, Jenny, Vanessa, Ursula, and John, lead a team of tech experts who are here to assist you with all of your streaming, internet, and Wi-Fi connection questions and make sense of the complex tech world. So even if you wanted to keep your phone number it's impossible until THEY update their system. If you do not have a Google Account, the phone will prompt you to create one and will guide you step by step to do so. There is nothing like a good deal. Our content is intended to be used for general information purposes only. If you must I caution you against any long term contracts as if something goes wrong you will not get your money back. Welcome to 611611, the text helpline. Receive your unlock code via email. WebStraight Talk offers a variety of plans depending on your needs. While there are several ways to cancel your Straight Talk service, one of the easiest ways is to contact the Straight Talk customer service team. Unlimited international calls are available to landline and mobile numbers in select destinations only, which are subject to change at any time. It's a scam. Never had any other carrier! All of a sudden my phone stuck in sos mode. I always get great service and customer service is great. on 2/28 at 3:05PM Actual availability, coverage and speed may vary. Sorry they won't. WebSearch Newegg.com for iphone 6s plus straight talk. AUTO UPDATES: Turn off auto updates on your apps or change your settings to update over Wi-Fi only. FACEBOOK SUPPORT Everyone is on Facebook, and so are we. 2023 TracFone Wireless, Inc. 9700 NW 112th Avenue, Miami, FL 33178. You can keep your Straight Talk phone number after canceling their service. The customer service hold times are so long even after holding for almost 2hours the representative somehow hangs up again only to call back and the phone does the exact same thing the previous representative did after I explained the situation yet again this has become a routine thing with straight talk not to mention the service is becoming horrible calls dropping no service the list goes on!!! Called customer service and she did not help me at all. Rates are subject to change without prior notice. 2023 Trustpilot, Inc. All rights reserved. He just did want to do it. All other trademarks, service marks, and trade names referenced in this site are the property of their respective owners. If the problem continues and you still receive a recorded message, call our Customer Care Center at 1-877-430-CELL (2355) from a phone other than your Straight Talk phone and the representative will assist you in correcting the situation. Submit, rate and comment on Straight Talk ideas by visiting IdeaIncite.com. Still hasn't. Many customers received refunds from the company. Find answers to common Straighttalk questions below. But you have exceeded the number of items allowed per order. Then to unlock your Straight Talk phone: Retrieve your phone's IMEI number. The companys Two-Line Unlimited Nationwide coverage is $90 a month, but mobile hotspot data is not included. You will need to enter a Service Card PIN or buy a Service Plan to reactivate your phone. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. For the last few months I have had data problems, connectivity issues, cannot log in to website or app. Chat with Support Call Directly Need guided support? Walmart is the exclusive retailer of Straight Talk service, although it is possible to purchase Straight Talk service and devices through the company's website or telephone-based customer support. Find out how we combat fake reviews. I have been a customer for about 7 years (with 4 phones/lines) in my household. I've been on the phone 4 different tech people. I can't say I've ever had to deal with a service rep but that's a perk ain't it? I resisted but they insisted they needed the info and there would be no problem. Sky river casino Sky river.com One of the worst yet.so called promotion and they gave nothing.. Elk grove Ca. I gave him my code as I have done in the past. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies. It's not always clear what is the best way to talk to Straight Talk representatives, so we started compiling this information built from suggestions from the customer community. I don't recommend Straight Talk to No one! WebSupport - Straight Talk Home / Support Chat With Support Our friendly customer service agents are ready to assist you Manage Account View your order history, see updates on current orders, and even manage return and warranties all from one convenient location Warranty & Returns Click below for our Contact Information and hours of operation! Press 1, then 5, then press # three times. > Print Monthly Statement. Nobody can help me. Track data usage in the app or from the home screen widget. WebStraight Talk is a brand of wireless phone service in the United States and the Caribbean. Here are 8 tips for writing great reviews. WebHow to Contact Straight Talk Customer Service Using DoNotPay! Get rewarded with Free Service at Straight Talk Rewards. Would not make an exception,to a hotel reservation I made thru Priceline. INSTALL NOW>> Forget about data limits! Your Privacy Choices. It took them a ridiculous amount of time to process my order and when I finally received it, the phone was literally being held together by glue and a rubber band. Unsubscribe easily. Cleveland Ohio, XUC pro wrestling Xtreme underground club Xuc wrestling is a sham Dartmouth Ma, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. Wait a few minutes, and youll be connected to a customer service rep, where you can now make your cancellation request. How Do I Check If There's Straight Talk Coverage in My Area? MOBILE WEBSITES: Access the mobile web site version of your choice. Sometimes, they might try to convince you to remain with them. Message and data rates may apply. This is Straight Talk's best phone number, the real-time current wait on hold and tools for skipping right through those phone lines to get right to a Straight Talk agent. Enter your phone number and pick the keyword that best fits your needs. Learn More MEDIA CONTACT If you are a member of the media, please contact: [emailprotected] Here are some ways of getting the resolution you want even when Straight Talk's phone-based customer service has let you down: Call back: The truth is that not all customer service representatives have the same personality, level of training or experience. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Online chat: If you think calling the Straight Talk customer service team will be a big deal, you can opt for the online chat instead. This is the best way to manage and repair your business reputation. When using this App, standard data rates may apply. That dirty freaking bad customer service is awful at Straight Talk. This is a garbage company and should not be able to do business. There isn't a clear warning about this and they won't give you a refund if you buy service that doesn't work for your phone. WebStraight Talk Silver Unlimited $45 Text, Talk and Web Access 30-Day Service STRAIGHT TALK $45UNLIMITED 30 DAYS REFILL CARDTALK + TEXT + UNLIMITED DATA30 service daysUnlimited N.. $34.99 $45.00 Forget about data limits! Actual availability, coverage, and speeds may vary depending on address/location, signal strength, network connection and traffic. My phone service is not working. Card benefit expires 180 days after last use or 30 days after your service is suspended, whichever occurs first. The last lady said they are having trouble with phones activating/reactivating (shouldn't even have to be reactivated bc I bought the minutes before my service ran out.) Check running services and close unnecessary applications. No one knows how to help or even cares. Guess what! We are sure when you signed up for Straight Talk services, they sent you a phone along with other accessories. I called to see what the deal was and spent 45 minutes on the phone with 3 reps. All of them asked my address. I've been on the phone with them several times and assured it would be activated in a couple of hours, still waiting the following day and have to waste time calling again Ever since they teamed up with Verizon it's been a nightmare. Concerns about data usage are often reported by users. I didnt know it was on auto pa Payed my bill and now I can't make or receive calls. I called to have a Straight Talk iPhone 11 unlock and a guy was asking me all those silly questions about the last number I dailed last four of Debit (OK) and I provided and he said that it was incorrect(Liar)! Switch "Screen Timeout" to the lowest setting. I havent had service all day, I paid my phone bill a week ago and I need to know what My phone service isnt working and Ive been put off a dozen times. Conveniently this happens while Im broke down in the middle of road. They lease service from AT&T, Verizon, T-Mobile or Sprint. After spending over 2 hours on hold they disconnect me. Listen: OBR Straight Talk Episode 8, We Suck Again! **Each account is allowed to dial up to 15 unique international telephone numbers during a 30-day plan cycle, which resets each time a new plan is redeemed. The Straight Talk call center that you call into has employees from Florida and is open Mon-Sun: 8am-12am EST according to customers. I absolutely hate Straight Talk! I reset network settings. In short, the two companies are not related. Posted by nepaguy001. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Thanks SO much! You will need to perform a separate checkout for the items in your cart. Please select which option you would like to keep: You are going to logout in {{logouttime}} minutes. Available online only. When I called customer service to get a replacement they told me Im crap out of luck and continued to belittle me and verbally attack me as if it was my fault they sent me a broken inoperable device. I have had nothing but horrible service ever since I've had this horrible carrier. Manage Account. They kept telling me they couldn't send a port number because I didn't have a credit card on file as I bought my cards from Walmart. Stole $57.98 from me. Tim was only in his late 20s, but just didn't care anymore. Check your balance, refill or manage plans and phones with our 611611 text feature. Get fast shipping and top-rated customer service. Corporate Advocacy Program: How to repair your business reputation. If there is one thing we love about Straight Talk, it is the fact that they have made it easy for users to sign up and cancel their services. However, if youre sure that you want to cancel your Straight Talk service, just let them know your position, and they will initiate the process. When I FINALLY got a hold to someone they had the nerve to tell me that they cannot refund me my money. I even asked them if I would get resistance from the store and they insured me it would be fine. WebFor your convenience, you can use the information and Straight Talk porting instructions below to get your Straight Talk account number and password. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I bout a iPhone 14 pro through them over a month ago, had issues setting it up and that was a nightmare but it finally worked. I have purchased my plans by the year for long time as well. Straight Talk is a low-cost, prepaid wireless and home phone service provider that is affiliated with TracFone. It offers four different service plans with different data and storage options. See detailed Straight Talk customer service rankings, employee comments and much more from our sister site. I want to keep the phone just someone lying to me like that is crazy. Straight Talk uses the AT&T, T-Mobile, Verizon and Sprint networks. After repeating the address about 4 times, spelling everything, he then said the label would go to my email, again. When I went to renew my service a couple days ago I completely lost service afterwards, havent had service since. Miami Florida, Old Town Atelier Dan Kolar Alexandra Kolar Press and Ink Scamming and Blocking Paying Customers Temecula California, Full Service Network Jason Soltis, David Schwencke (CEO) They could not provide phone services needed, had to change providers after working with them for months to fix things.