P.S. Checking trustpilot I see that I was not the only one to be scammed: This 60 day return policy covers everything with a few exceptions. Subscribe to ourYouTube channel and learn how to protect your home, loved ones, and belongings. Unworn and unwashed items can be returned even after those 30 days have passed. But in most cases, youll at least be able to get your money back for the cost of the package and shipping fees. So, who is responsible for stolen packages? If you use Amazon FBA then as long as your inventory is listed, and has the proper tracking numbers, specifically your FNSKU, then any issues should be Amazons responsibility. After 2 months I finally got my order. Advertising cookies (from third parties) collect information to help better tailor advertising to your interests, both within and beyond Nike websites. We may routinely use these records as described in the FTCsPrivacy Act system notices. In some cases, these cookies involve the processing of your personal data. Heres how it works. Contact us by clicking 'Contact Us Now' on this page and have your proof of postage handy. We will navigate the phone tree and hold the line for you. The .gov means its official. Offers and availability may vary by location and are subject change. The first thing to know is that you have 60 days to return your items to Nike. But it relies on self-reports, so be sure to do your part to help keep your neighbors in the know. Because of their large number of orders, they are more likely to make mistakes/lose packages. Copyright 2023 GETIDA. However, it is worth noting that Nike does have a responsibility to ensure that its packages are delivered securely. There is acustomer service phone numberfor Nike. However, there are a few things that you can do to help get your package back or to get some compensation for your loss. Shopping online is oh-so-convenient. As the sender, recipient, or third-party, youll have 60 calendar days to file a claim for damaged or missing contents and up to nine months to file lost item reports. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund. I am requesting an immediate refund from Nike . Nike has a generous return window giving you plenty of time to figure out if their items are right for you. When packages do go astray in the mail, it can lead to costly consequences for sellers who must appease their anxious customer and . We'll process your return and issue a refund to your original form of payment. Out of 10 complaints filed with the North Carolina Attorney General's Office against Lasership over the past year, eight of them are about a missing game console like XBOX or PlayStation or Nike shoes. You can checkif the carrier dropped off the package or if someone walked away with it. Because reputable online businesses want happy, returning customers, they make returning something almost as simple as buying it. This 9/10 score is most from how easy it is to return to Nike and get most, if not all, of you money back! Here are some things you can do to help keep your packages more secure. I would file the complaint online so that you have a "paper" trail in case the company can't find a log showing you called. But, dont panic, this little quirk means that its best to wait at least 48 hours after the supposed delivery date/time to submit an Amazon claim. I already did a cashback request due to fraud. " If your package was shipped and delivered by USPS, but its missing, youll need to file a claim regardless. Federal government websites often end in .gov or .mil. Theft is, unfortunately, a common reason packages go missing. So I rushed to the front to unveil my new purchase, only to find my porch empty. If your USPS package was stolen, you should be able to go through the seller to receive a replacement or refund. How Much Does a Home Security System Cost? Learn about getting and using credit, borrowing money, and managing debt. Check your purchase for any items that have a unique return policy. Nike has had a long history as a brand. After 36 hours have passed since the stolen Amazon package's expected delivery date, you should contact Amazon. Subscribe to SafeWise for updates on safety news, product releases, and deals! Each individuals unique needs should be considered when deciding on chosen products. If your USPS lost package was insured, you should be able to get a refund directly from USPS. The comments posted on this blog become part of the public domain. Nike returns typically process within 10 days, but it can take longer depending on your credit card company. They help to make the bag and checkout process possible as well as assisting in security issues and conforming to regulations. These cookies allow us to improve the sites functionality by tracking usage on this website. FedEx is also pretty speedy. We advise increased diligence, even with the pandemic winding down. If the loss is your responsibility, make sure to send out a replacement item to your customer as soon as possible and follow up with them so they know its on the way! The Olympics Barred Foreign Fans. Either youve discovered that your Amazon FBA lost package refund is Amazons responsibility or youve already sent a message to a 3rd party and havent heard back within 24 hours. Add a motion-activated light to your porch to send thieves scurrying away. Youll be credited with a refund to the original payment method unless you pay with PayPal. Well dive into the steps needed to request an Amazon lost package refund to make sure you arent out of pocket whether buying or selling. If the stolen package was sent from a friend or relative, let them know it hasn't been delivered. Nike is one of the worlds largest fashion companies, and its dedicated to the design and manufacturing or footwear, accessories, sports equipment, etc. Do you accept these cookies and the processing of personal data involved? [Here's what you can do]. If their tracking shows an Amazon package was delivered, but you cant find it, you should be able to get a refund pretty quickly and easily. I will buy Nike from retailers but no more from Nike directly. If you purchased your Nike item in-store, you can return it to any Nike store. Use the send message area to write a quick note about your Amazon lost package refund and whats happened and let them know that in 24 hours youll be submitting a claim to Amazon. For example, if the package was being sent internationally, its likely that the carrier wont refund you if its lost. Watch the footage if an expected package is nowhere to be found. Here youll be able to choose wheres my stuff from the first drop down and outline the problem in the second one. This can mean a lot of money depending on how much you sell. If theres one constant among scammers, its that theyre always coming up with new schemes, like the Google Voice verification scam. The person at the store will be able to help you exchange your items as long as they are in new condition. They do not belong to or represent views of the Federal Trade Commission. Can You Return Nike Shoes After Wearing Them? All rights reserved. Youll find the contact info on the contact page. Social media cookies offer the possibility to connect you to your social networks and share content from our website through social media. Amazon is known for its fast Prime shipping and basically no-questions-asked philosophy. If you do a lot of shopping on Amazon, you might want to look into Amazon Lockers. SafeWise is an independent review site. Nike offers a basic 60 day window for all returns. They can reach out to the seller or the carrier to help figure out what happened. You must have been so lonely and cold in the wild. While its protocol for refunding damaged packages is clear, its process for stolen mail is not. Is the seller responsible for stolen packages? The one youre looking for is, Wheres my package. Honestly I really dont care as long as Nike refunds me. To protect your privacy and the privacy of other people, please do not include personal information. Get $400 in Free FBA Reimbursements with GETIDA. De-selecting these cookies may result in seeing advertising that is not as relevant to you or you not being able to link effectively with Facebook, Twitter, or other social networks and/or not allowing you to share content on social media. View Privacy & Cookie Policy for full details. Please click here for information on how to schedule a delivery with Amazon , FedEx , UPS and DHL and see more tips on . I already contacted Nike 5 times with no result or any prediction that my issue will be solved. And pandemic porch pirates got creative. If a buyer contacts you in the way listed above, youll first need to find out all you can about their shipment. If packages are late, theyll usually credit your account for the inconvenience. I hope everyone gets their sneakers safely! Can I get a refund if my package is lost? When I contacted Nike support (3-week ordeal so far) they refused to acknowledge that something could've gone wrong at the warehouse and never sent me anything to return the incorrect shoes I received. In that case, youll be given a Nike gift card as a refund if you bring your item to a Nike store. I strongly recommend people to stay away from Nikes online store. LIkely after you speak with them they will either send you a replacement item or refund your money. Is Nike refusing to issue a refund or exchange your item even if youre eligible? But let's face itmost of the time if you're searching for a missing package it's because someone swiped it from your doorstep. We don't edit comments to remove objectionable content, so please ensure that your comment contains none of the above. If it appears that your package has been stolen, contact the seller or retailer that sold you the item. Can YouReturn An Online Purchase To The Store? These returns can take up to 10 days from when Nike receives your return, but there are a few things that can make it take longer. If youd like to exchange your item instead of requesting a refund, you can do it at a store or by giving the Nike customer support team a call. Report it to your local police department if you spot a theft. Have you heard about it? However, if you can provide evidence that they didnt take the necessary precautions, you might be able to get your money back or at least get a new order shipped to you. 34 min ago After you place your order, you can check its status online any time. This is an online chat feature that gets you in touch with a Nike representative. If your Fulfillment by Amazon item gets damaged or lost by . Its every mail carriers nightmare: a package goes missing. One of those scams was 8 Figure Dream Lifestyle, which touted a proven business model and told Scammers are calling people and using the names of two companies everyone knows, Apple and Amazon, to rip people off. 56 min ago Does Nike Give Refunds For Stolen Packages. "My kids they love Jordans so I said I was gonna get me a pair . Are there repercussions?? I will probably never that money, I just want let people know surveys are not safe. If you choose to call, count on DoNotPays help and forget all about wasting time on the phone. The person filing must have the original mailing receipt. This page will let you know if Amazon received the product at one of their Fulfillment by Amazon (FBA) warehouses and that it is their responsibility, or you will find that the package was shipped directly to you from a 3rd party facility. Nike will not accept any returns or exchanges for shoes that do not come with their original box. This can be a little tricky because Amazons shipping and tracking system sometimes shows a package has been delivered prior to actual delivery. We are not responsible for any import tax charged on your package. Press J to jump to the feed. Everyone else is going to need to pay for return shipping to Nike. Did you buy your item in a Nike authorized store? You can always change your preference by visiting 'Cookie Settings' at the bottom of the page. To get more information or amend your preferences, press the more information button or visit "Cookie Settings" at the bottom of the website. This is why we offer returns on all GOAT Clean purchases. Step 3: Contact the seller or retailer. It is your choice whether to submit a comment. They might require a small investigation, but it shouldnt be more than 5 business days. Almost 260 million packages were stolen in 2022. The level of service is simply unacceptable. You can still go for a partial refund (items missing), but your claim will go through the same process as Did not arrive because they will think that some items were stolen, not a warehouse error. USPS will start your claims process. First, you should check the website to see if your package has been marked as delivered. If you are fine with being in the dark until the 2 week investigation is over, Elite Services shouldnt be a problem for you. Most items Nike sells can be returned without the original box. Sudhir B (6/24/2020, 10:59:55 AM): I am sending a confirmation email regards to this chat conversation included with service request number for . If it has, then you will need to contact your local post office to see if they can locate it. What shipper (China) claims they left it on doorstep and its not there? This accounts for in store, online, and exchanges. And is Nike liable for them?if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'sneakersopedia_com-banner-1','ezslot_11',107,'0','0'])};__ez_fad_position('div-gpt-ad-sneakersopedia_com-banner-1-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[250,250],'sneakersopedia_com-banner-1','ezslot_12',107,'0','1'])};__ez_fad_position('div-gpt-ad-sneakersopedia_com-banner-1-0_1'); .banner-1-multi-107{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:15px !important;margin-left:auto !important;margin-right:auto !important;margin-top:15px !important;max-width:100% !important;min-height:250px;min-width:250px;padding:0;text-align:center !important;}. Submitting a claim can take a bit of time, so its often best to wait a couple of days in case the package turns up in the meantime. However, this is a case by case basis. This means that they give FedEx 14 business days to try to find out what happened to the package. File a dispute online or by phone with your credit card company. Opinions in comments that appear in this blog belong to the individuals who expressed them. Rebecca spends dozens of hours every month poring over crime reports and spotting trends. I contacted Amazon, and they . By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. The first items to watch out for are Nike Apple Watches. Converse stores will accept only Converse items. | 8.09 KB, We use cookies for various purposes including analytics. Tracking and reference numbers for the package that is lost; The day that the package was shipped and its originating location; The expected delivery date and how long it is overdue; A description of the package and a general idea of the contents; A general idea of the value of the items that were being shipped and the price of shipping paid Heres how you can return a Nike product and request your refund: If youd like to save a lot of time and complete your Nike refund request in a few clicks, rely on DoNotPay and do the following: As soon as you click the Submit button, your refund request will be sent to your bank. TheNike return policyspecifically states that they do offer returns and exchanges without a receipt. Personal Safety Devices for Every Situation, Best Medical Alert Systems for Fall Detection, Home | Home Security | What to Do If You Have a Lost or Stolen Package. How to Submit your Amazon Lost Package Refund Claim. You will head back to the Your Orders page and click on the missing order, and then choose problem with order.