Submit completed paper supplemental claims using one of these options: Email: SuppHealthClaims@Cigna.com. Whats equally important however, is for your office to have an efficient process for saving these documents that doesnt involve scanning individually into each patients dental chart. If they match, that's the amount you'll need to pay. will accept a receipt from the physicians office and does not require a 1500. Maximum Plan Allowance means the total dollar amount allowed under the Contract for a specific Benefit. Response:Its important to remember that and EOB (Explanation of Benefits) is not considered to be a part of the patient medical record. This is crucial information for appeals of denied benefits, in an audit situation, even an in-house audit to determine if a payment posting error has occurred. You do not have to provide the patient with a 1500 form, unless you are requiring full payment at time of service, and the patient will need to file their own claim. The code next to this was . However, there are a few key things to consider when making this decision. Below is a sample EOB that explains all of the sections. How Long Should I Keep Medicare Summary Notices Holding on to your MSNs for at least 12 months is a good rule of thumb. EOBs stand for Explanation of Benefits forms. Years and years worth of them in the Patient Documents should be deleted "as you go" so to speak. Now that we have them electronically though its not the official EOB as it comes out as a posting sheet, I am wondering if we are still obligated in this new EHR world to do so? With this system in place, it only takes seconds to access an EOB for any reason. how long should a dental office keep eobs. Plus, when you have a bulk check you still only need to scan it once, you can link it to as many patients as you need. Where can you keep them? The law ( HB 1524) also indicates that providers are not required to maintain health records for longer than 12 years from the date of . Communication should be stored in the chart if it relates to care issues, and with the billing work if it relates to any patient financial issues. Heres how to know what to save and what to toss. You can store inactive patient records there to free up space for the active ones in your onsite storage. We also use third-party cookies that help us analyze and understand how you use this website. If you only need them for occasional audits or to answer patient questions, you can probably get away with keeping them for a shorter period of time than if you need to refer to them on a daily basis. But, there can be a time limit to retrieve historical EOBs so it is not a good practice to rely on this method. Heres where I found this: http://www.9000world.com/index.php?app=ccp0&ns=display&ref=isoarticle_documentcontrol. Accessibility Unlike medical bills, EOBs should be kept from three to eight years after your procedure, or indefinitely if you have a reoccurring condition. EOBs can be found on online portals or you can save all EOBs together as one scanned file, simply labeling the file the date you posted the EOB/claim payment. 7500 Security Boulevard, Baltimore, MD 21244 There are 6 months of data in the new EHR. As a general rule of thumb, most states require that you retain records for 5 to 7 years. If youve gotten a bill months or even years after the procedure or treatment, you will probably still have to pay. Your State may require a longer retention period. document.write('