It was snappy, responsive, and logging in took less than a few seconds. Community Connection & Engagement It gives everyone a way to engage as a community. Original review below:iPhone 13 pro. ActiveBuilding Resident Portal is multifamily's most robust online resident portal for handling transactions and building community connections. Easily access the industrys most accurate and reliable rent and occupancy data. It's clunky. Not a huge deal, but even apps loading much more data start up faster. I can't find it anywhere which, in my current situation where my heater is out and it's only 2 degrees outside, is extremely frustrating. They can even set up reoccurring payments or split the cost with roommates! Sometimes this wont work at all. We will look into this further. It's also likely to take a few tries to get in. 78% of residents prefer to pay online. Maybe this is the result of Active Building not having fierce competition, which also means my review doesnt really matter. This release is mostly under-the-hood technical updates that will help us improve the ActiveBuilding experience in the future. ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! The redesign was unveiled at RealWorld 2021, The Yield Awakens, in July in Nashville. Get Started Now Terms of Use Privacy Policy Daily, transaction-based visibility into your portfolio and your competitive market. This is now a much more common resident behavior as opposed to going to the office yet another shift toward self-service that helps improve efficiency.. Log in. You can pay rent, communicate with staff and neighbors, reserve amenities and moreanytime, anywhere.DescriptionActiveBuilding puts everything in your community at your fingertips. There is no immediate change to either staff or resident day-to-day use. The only reason that I keep it at this point is to pay rent. (919) 861-8342 Log in. ActiveBuilding Resident Portal is multifamilys most robust online resident portal for handling transactions and building community connections. Use your ActiveBuilding login information. We want to make it dynamic and guide users to the information and services they need.. Simply click this link Click Pay and Resident Portal and via the portal, locate your community, and follow the prompts. Renter Background, Creditor Screening Issues, COVID-19 You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. New Resident? Infrequent/Mild Medical/Treatment Information. We see ActiveBuilding as a conduit for the experiences and services that property management companies offer, Ivey concludes. This one makes me want to go back to writing checks. 403 West. Pinpoint drivers of submarket momentum and individual asset forecasts with greater This app is notorious for forcing me to log in every time I need it. I only open the app the pay rent, and its always something I approach with trepidation. Safety starts with understanding how developers collect and share your data. Your team definitely has their priorities straight. ActiveBuilding is poised to continue giving residents more choices and properties greater brand value. We know how important service is to residents which is why ActiveBuilding allows them to submit maintenance requests 24/7 and automatically receive status updates until the project is completesaving your staff nearly 29 hours per month! It also makes moving in easy. ActiveBuilding puts everything in your community at your fingertips. The developer provided this information and may update it over time. If you try to view pictures on a post, the window just crashes. Unfortunately, the app is still extremely frustrating to use. Resources, ActiveBuilding Resident Portal for Multifamily Properties. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Maximize your asset value by optimizing rents while consistently reducing vacancies. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package delivery and other transactions. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Attendees learned that the integration now enables residents of communities using both ActiveBuilding and Community Rewards to manage their points balance and seamlessly move between apps. Our automated package scanning and management lets your staff notify residents of a delivery via email, text, and phone or via a digital display screen in the lobby. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. As resident preferences change and the apartment industry evolves, resident engagement through ActiveBuildings resident portal is the key to driving loyalty and portfolio yield. Ill have to try again later. Residents can post updates, marketplace items and neighborhood recommendations to the community wall and make new connections via interest groups and staff can monitor the wall and pre-approve content to better manage the propertys reputation. Login. Residents simply need to log into the portal to view their bill and can then make a payment with a credit card, debit card or eCheck at any time. Login. ActiveBuilding enhancements launched at the height of the pandemic upgraded amenity reservations to enforce social distancing and adaptive capacity requirements. Residents can shop, compare and set-up utilities with MyUtilitiesConnections prior to move-in so theres a timely transfer of utilitiesimproving your vacant cost recovery. We were very excited to talk about the new ActiveBuilding at RealWorld.. Soon they will be able to earn points from ActiveBuilding through online payments and renters insurance. Community Rewards has a proven track record of helping property managers reward resident behaviors important to owners while building community loyalty, which leads to higher retention, Ivey says. The interface reminds me of first generation mobile websites. The following data may be collected and linked to your identity: The following data may be collected but it is not linked to your identity: Privacy practices may vary, for example, based on the features you use or your age. Proven to outperform the market 2-5% in every market cycle. Where other portals stop at basic payment processing, ActiveBuilding offers a central hub that enables residents and staff to engage in real time online while expediting maintenance requests, package . Update: This type of review with specific examples is extremely helpful to us. Not only are clients saving up to 16.5 hours processing rent checks during rent week, but theyre also seeing a 1% to 3% boost in collections. Resources, residents to pay rent, utilities and other expenses, The ActiveBuilding Resident Portal takes care of transactions and builds community connections. I've noticed some improvements being made recently which is great. Marketing Blog, Unveiling the New ActiveBuilding Resident Portal. The developer, RealPage, Inc., indicated that the apps privacy practices may include handling of data as described below. Thank you! Login Use your ActiveBuilding login information Enter your email Log in New Resident? You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and moreanytime, anywhere. Data privacy and security practices may vary based on your use, region, and age. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Maximize your asset value by optimizing rents while consistently reducing vacancies. Daily, transaction-based visibility into your portfolio and your competitive market. Login Use your ActiveBuilding login information Enter your email Log in New Resident? RealPage Market Analytics delivers true performance data no one else has. Get Started Now Terms of Use Privacy Policy Plus, staff can share news with all residents at once or send important information to only specific interest groups. The end-to-end shopping cart experience that is part of the platform makes it easier for residents to customize and enhance their living experienceand much more likely to renew, lifting renewal rates by as much as 3%. Check out our quick video of how to set up your account here! It doesn't really make things any easier for me at all. Use your ActiveBuilding login information. Residents can even opt for ResidentDirect when paying with credit cardwhich reduces your expenses even more by eliminating the credit card fee for the operator. Still, its pretty annoying that something viral to my life works so poorly. If you care about reputation, the best way to do that is bring an engagement solution into your software suite. ActiveBuilding puts everything in your community at your fingertips. Resources, LeaseLabs Get Started Now Terms of Use Privacy Policy RealPage's ActiveBuilding resident portal platform continues to evolve as the heartbeat of an apartment community, supporting the complete resident lifecycle and experience. So when it comes to resident billing, our convergent bill presents all resident charges including rent, utilities, miscellaneous fees and all past due balances on one itemized bill. Easily access the industrys most accurate and reliable rent and occupancy data. Get Started Now Terms of Use Privacy Policy I really hate this app. The app was working fine before the unnecessary visual refresh. RealPage Market Analytics delivers true performance data no one else has. Welcome To The Fairfield Properties Resident Portal. The experience is shaky at best from the moment that you open it until you tune you minimize or close it. Get Started Now Terms of Use Privacy Policy Your Information is secure and will be kept confidential. App responsiveness is very important to us because we know how frustrating it is to you to use. Absolutely awful to use. ActiveBuilding puts everything in your community at your fingertips. Developer responded to review, appreciate the dedication to their user base. Login. By offering more ways for residents to pay rent, utilities and other expenses via eMoney Order, ACH, credit and debit cards, youre also making it easier to expedite collections. Your Information is secure and will be kept confidential. Proven to outperform the market 2-5% in every market cycle. If anyone has a solution to go around this charge or how to recover the "coupon"; kindly post it in the community page area, or reply to this "review"at least I gave it 2 stars :-). Expanded functionality is helping boost convenience and a sense of community, ultimately driving higher retention. We saw reservations jump by 10 times from pre-pandemic levels across the user base, Ivey says. Earlier this year, RealPage launched the first stage of a major ActiveBuilding redesign that puts a more modern, mobile-first experience at the fingertips of residents and staff. Get Started Now Terms of Use Privacy Policy From family members to dog walkers, residents can submit and store their Guest Authorizations 24 hours a day, which is easily accessible by staff through the residents online profile. Can't get it on this laptop either. Login Use your ActiveBuilding login information Enter your email Log in New Resident? Enter your email. And the convenience doesnt stop there. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Pinpoint drivers of submarket momentum and individual asset forecasts with greater Community Rewards is really that.. ActiveBuilding puts everything in your community at your fingertips. Use your ActiveBuilding login information. Easily access the industrys most accurate and reliable rent and occupancy data. Have an immediate question about our products or services? Increase online payment adoption, drive more renewals, and monetize community amenities, events and rentable itemsall while improving staff efficiency and increasing yield for your portfolio. What weve shown with Community Rewards is that a more community-engaged resident base does stay longer and renew at a higher level, he explains. (303) 421-6900. RealPage Market Analytics delivers true performance data no one else has. LearnMore. As the title says, this app proves important functionality and could have cool community features, but its held back by an awful user experience. None of the pages seem to be integrated with the Android back button, which when pressed, typically just causes the app to hang. You pretty much have to use it if your landlord decides to. Proven to outperform the market 2-5% in every market cycle. I miss pretty much every message and post from my neighbors because of the lack of push notifications and app launcher badges. And, when its time to renewonline renewals reduces negotiations and increases rental rates by up to 4%.Your staff is going to love how ActiveBuilding streamlines operations - from tracking keys, to managing parking and amenity reservations so they can focus on whats important your residents! ActiveBuilding Resident Portal for Multifamily Properties Contact Us ActiveBuilding is the only resident portal app that can provide the convenience your residents want and save your staff up to 76 hours a month! Today Im unable to pay rent because every time I go to the payment portal, the app loads indefinitely. At RealWorld, attendees discovered how RealPages newly integrated loyalty rewards platform Community Rewards offers residents points for completing actions like answering polls, accepting community event invitations, sharing community photos, providing feedback and more. Active Building. Fax: 631-462-9853info@fairfieldproperties.com, Fairfield Manor West at Farmingdale Village, Fairfield Residences At Cedarhurst Park House, Fairfield Residences At Long Beach Condos, Fairfield Townhouses At Farmingdale Village, Fairfield Townhouses At Farmingdale Village II, Fairfield Victorian Residences At Sea Cliff, Fairfield Waterside At Village Of East Rockaway, Fairfield Broadway Knolls North At Holbrook, Fairfield Landmark At Port Jefferson Village, Fairfield Townhouses At Amityville Village, Fairfield Townhouses West at Amityville Village, Fairfield Victorian North At Babylon Village, Fairfield Victorian South At Babylon Village, Georgian House At Westhampton Beach Village. On my smartphone I was offered a coupon to allow payments at participating stores. Broadstone Scottsdale Quarter Login Use your ActiveBuilding login information Enter your email Log in New Resident? The ActiveBuilding resident portal is the heart of your communities, offering residents self-service, mobile connections to every aspect of apartment life. (Some features may not be available at your property. Maximize your asset value by optimizing rents while consistently reducing vacancies. Through your portal, you can quickly and conveniently place service requests and schedule rent payments - anywhere, anytime. It is so slow, and they changed where the contact info is for emergency maintenance. Package delivery is the secondamenity residents are interested in after fitness centers. We experienced unexpected slowness in the application during this time. This makes it easy for residents and helps you increase collections 1-3 percent per property over when charges are billed individually. Continues to impress that you can intentionally make an update to something working well, then make a massive overhaul that breaks it. If I had an alternative way to do so, this app would exit my phone immediately. Everyone is right, this is not intuitive and a pain in the neck. With the most recent updates of the app it now takes at least 30 seconds to initialize, then scans Face ID, then at least another 30 seconds to log in. It never remembers me or attempts a biometric login. Fantastic. Fairfield Properties online rent pay portal allows residents to pay rent online. It gives everyone a way to engage as a community. The redesign, developed as part of a new user research initiative, gives residents easier access to more information and community services while providing property managers additional opportunities to improve efficiency, grow ancillary revenue and boost loyalty. The issue is resolved and we are proactively working to prevent it in the future. Log in Terms of Use Privacy Policy Each of these interactions builds loyalty and creates authentic connections within a community that tends to result in higher rates of referrals and renewals as well as higher online reputation scores. But as soon as I went to another page it was lost, and unretrievable. Copyright 2023 Apple Inc. All rights reserved. You can pay rent, communicate with staff and neighbors, reserve amenities, request maintenance, track packages and. Upon opening the app, I have to wait 30 seconds just to reach the main menu. RealPage Analytics delivers the most accurate apartment data, trends and industry news. Pinpoint drivers of submarket momentum and individual asset forecasts with greater 6969 W 90th Ave, Westminster, CO 80021. Login Use your ActiveBuilding login information Enter your email Log in New Resident? We want the resident, from the moment they sign a lease, to feel like ActiveBuilding is the digital extension of their home, says Mike Ivey, Vice President, Living Suite Product Management. Monticello at Powhatan Login Use your ActiveBuilding login information Enter your email Log in New Resident? KEY FEATURES Pay rent with your credit card, debit card or e-check and set up scheduled payments to avoid late fees Submit maintenance requests with photos and videos and automatically receive status updates Connect with your community in the Activity Stream-get updates, swap news, coordinate neighborhood events, share pictures and create social profiles with specific interests Renew your lease Sign up for events, reserve amenities and (where applicable) pay for them right from the app Receive package delivery notifications in-app, through email or via text Shop your community's marketplace for services including cleaning, childcare, dog walkers, maintenance and more Gain easy, secure mobile access using Biometric Login.