Before 14.5, the wireless sync tool did a great job, now it doesnt. If you're moving a lot of data around, you want more ports than the Mac tends to offer and they have to be fast. when match frame rate is off some content is stuttering when fast moving shots like panning around and fast moving shots. Go into settings/ video and audio/ calibration and select wireless audio sync and follow along. Apple disclaims any and all liability for the acts, What can I do? Under Default Audio Output, make sure that the room with HomePod or HomePod mini is selected. Is anyone else having issues like this, or is it best to open a support ticket with Apple about it. However, affected users may not have to wait for long as an upcoming tvOS update might address the audio out of sync issues. DocMultimedia, call If I pause and immediately play it is resynced. AirPods 3rd Gen audio sync issues with Apple TV 4K, I upgraded to the AirPods 3rd Gen from my existing 2nd gen so I could experience spatial audio. And starts drifting again. Please help. It is getting really frustrating. This website uses the TMDb API but is not endorsed or certified by TMDb. quaffle, User profile for user: Reddit and its partners use cookies and similar technologies to provide you with a better experience. When the match frame rate is on some content has really annoying lip sync content. My issues are with hard wired speakers fed via hdmi and not on all streams. I just updated my Apple TV 4K and this same thing started happening to me today. I even ran a dedicated ethernet cable directly from our fiber internet modem to the back of the Apple TV and still programs slipped out of sync. When the test is complete, click Done on your Apple TV or iPhone. If you want a universal remote control that can do absolutely everything, and you don't care about the price, the Logitech Harmony Elite is hands-down the best remote you can get. LG TV picture settings set as recommended by "@sonoftumber" in the LG TV owners' thread. after updating Apple TV HD and HomePod stereo pair to 14.2 sound for videos no longer plays on the HomePods. Just updated my Apple TV 4K to 14.5 and it has completely thrown my Homepods out of sync with my TV speakers. On iPhone: Tap Continue on the Wireless Audio Sync box. Meighan-Carey, who owns a first-generation Apple TV 4K, conducted a bit of troubleshooting and found that audio can be heard through a pair of connected AirPods. Rebooted the router. Please fix this apple! For more information, please see our Benfeever, User profile for user: Just updated to the latest 14.6 release (version released yesterday). Both devices must be on the same home network and signed into the same Apple ID. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. Source. Ccastle84. Play audio in Dolby Atmos or surround sound on your Apple TV - Apple Support, Aug 13, 2021 9:15 PM in response to Ali_E1. Some viewers also experience choppy audio and video during playback on the app. Here's how it compares to the 2022 13-inch MacBook Pro with M2. I swapped other Apple TV devices from elsewhere in the home into the problem room and the sync problem persisted. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. only. Update the software on the iOS device you set up HomePods with Try restarting them first. You're now asked to tap on a notification box that's on a nearly iOS device to begin the sync process. For example, commentators will be talking about the current play, and 30 seconds later, the audio skips backwards, and starts replaying audio from 2 minutes ago. Rcxecutioner, User profile for user: Yes, that's happening on my M1 Mac, but not on my Intel Mac.Also, most CBS videos, but not all, appear to demand money to watch, even though I'm subscribed to Paramount+.Both of these symptoms started at the same time for me. The main problem that viewers are facing is the persistent audio sync issue while playing content on the app. The "bad" ones are consistently bad, good ones always good. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Sep 30, 2021 6:59 AM in response to David Camps-Campins1. After upgrade to tvOS 15 airplay audio is out of sync. So this seems to be purely related to the stream being played back from the Apple TV. It skips and the audio gout awry within 10 seconds and never catches back up. Most movies/shows are 24hz format and will always be out of sync until we can calibrate under that again. Frustrating indeed. All postings and use of the content on this site are subject to the. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services.. Hope this helps. Using the Wireless Sync tool doesnt help, and even seems to increase the delay between HomePod and TV. For now I try to downgrade to tvOS 14. Only thing is since my soundbar does not have HDMI 2.1 ports, Id rather run the ATV straight into the TV if at all possible. Oct 2, 2021 3:04 PM in response to aigars16. The Tom Hanks WWII movie . All postings and use of the content on this site are subject to the. Been having this exact same problem with my AppleTV 4K and two homepods. Apple disclaims any and all liability for the acts, This thread leaves me to believe its not just my tv. Before this, he worked in the technology field across different industries, including healthcare and education. Although it must be noted that no official ETA has been shared for the time being. AppleTV 4K supports PCM 2.0 (stereo) PCM 5.1 and 7.1 Dolby Digital 5.1 with Atmos Dolby MAT (PCM 7.1 + Atmos) eARC on the LG CX supports all of the above. Very frustrating. When I change to TV speaker (which runs through HDMI cable) sound is perfectly synced with video and no more glitch. If not, then update the HomePods to 14.5 as well. The problem is that apple took out the option to calibrate all formats for 24hz. I solved it by taking the Apple 4K out of the system and just using the Apple 3rd generation TV! Oct 9, 2021 4:52 AM in response to Ccastle84. 78. Well, very happy with the sound but very disappointed with the audio lag. ).To fix this, follow these steps: Change the audio format of the HDMI device to PCM.Refer to the HDMI device manual for information on how to change the audio format. If I restart it, the problem is temporarily fixed, but after about 5 minutes of watching Netflix or hbo now, the audio will start lagging. Andy Epprecht, User profile for user: This has been happening to me too except also with TV+ and iTunes. Have you had a chance to try and calibrate the audio using the Apple TV app on your iPhone? We did come across a potential workaround that may help solve the problem for some. Visit our corporate site (opens in new tab). Funny thing is so android cast on my Sony TV is working perfectly. The Apple TV is running the latest TVOS, Original homepod stereo pair not playing content audio. I'm a techy who is particularly fond of Android smartphones. I assume its better to have the original uncompressed digital audio vs the Apple TV decoding it and sending it out as DD+. This site contains user submitted content, comments and opinions and is for informational purposes I have reset both sets of devices, I get navigation sounds over the HomePods, but once a video starts playing the sound comes out of the horrible tv speaker. So I can't get adjust the dialogue sync at all. Connection: APPLE TV -> Q950T SOUNDBAR -> OLED SONY 77A80J on Earc port All HDMI cables are 2.1 and have been changed. You will receive a verification email shortly. Anyone have a fix for the audio going out of sync-specifically I see it in the history channel app. Aug 22, 2021 12:06 PM in response to Ccastle84. any proposed solutions on the community forums. Oct 7, 2021 8:38 PM in response to Ccastle84. No problem when the Apple TV is plugged on the TV but I lose ATMOS. But recent updates to the Plex app are likely to be the culprit on other platforms. So what is happening is that system sound audio is working just fine. First, make sure youre running the latest tvOS version on your Apple TV. Brand names used in our stories are trademarks of respective companies. This doesnt correct itself until I restart the Apple TV. Oct 5, 2021 6:16 AM in response to dangregory. Apple disclaims any and all liability for the acts, I have similar problem. Some TVs have an audio sync delay option in the tv settings. Apple 4K TVs lip sync audio out of sync A quick google search suggests this is a common problem. Until Apple officially releases iOS 13 and tvOS 13, the Wireless Audio Sync feature remains firmly in beta testing. To start the conversation again, simply The issues occur with all streaming services but seem to . Audio still out of sync from ATV to home pods. May 8, 2021 9:03 AM in response to Celkins0, Also, agree with others when played with front audio, it was excellent 3D sound effect. Yup, Ive reset the lot and both HomePods, the Apple TV, and iPhone are all running 14.5. 05:53 pm (IST): A user has suggested that clicking fast-forward and then tapping on the play button corrects the audio. 1-800-MY-APPLE, or, Sales and TotalMount Apple TV Mount (opens in new tab) ($18 at Amazon). Happens with our new Apple TV, but only on Netflix and only with shows where the Dolby logo pops up in the right hand corner at the start.Id assumed it was just a Netflix bug. Fix Message App Problems, FaceTime Not Working in iOS 11, How-To Fix, Error Occurred Installing iOS 12 on iPhone or iPad, How-To, How to Fix Verifying Microsoft Outlook Mac Stuck Error: 11 Best Methods, Instagram for iPhone and Mac: Similarities and Differences, How to Edit a PDF on Mac: 6 Best Methods You Should Know, How to Use Lock Screen Shortcut on iPhone in iOS 16.4, The 8 Coolest Widgets to Add to Your iPhone Control Center, How to Choose a Different Map in Apple Maps. Hes currently iMores lead on all things Mac and macOS, although he also loves covering iPhone, iPad, and Apple Watch. Thats why I bought these. While the betas contain new features, they also contain pre-release bugs that can prevent the normal use of your iPhone, iPad, Apple Watch, Apple TV, or Mac, and are not intended for everyday use on a primary device. PiunikaWeb started as purely an investigative tech journalism website with main focus on breaking or exclusive news. Looks like no ones replied in a while. Watching Amazon prime or Netflix no problem but streaming ESPN was horrible. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Samsung has released its answer to the iPhone 14 Pro and other smartphones. On Apple TV: There's a long list of awesome accessories for Apple TV, including these three: Logitech Harmony Elite (opens in new tab) ($300 at Amazon). Spotify native support on Apple HomePod: Here's what we know, Some Manifold Garden players on PS5 unable to get free upgrade from their PS4 version, fix in the works. It makes things basically unwatchable. Everything was just fine before the 14.5 update and now it's a shambles. This was not happening in earlier versions of tvos (it POSSIBLE it was happening in 15.1 and I just missed it, certainly not happening in 15.0). Agree, sync calibration seems to make it worse than if you didnt do it. At first glance, it looked as though the sound troubles could be traced back to the Apple TV app, with users saying movies bought or rented through the service would play without audio. Again, this is only fixed by resetting the Apple TV. 1 Home Entertainment Tech Resource. With that said, there does exist a couple of nifty workarounds . May 7, 2021 10:30 AM in response to quaffle, Tried this approach, turning off match content - sync again - turn sync back on. Under Calibration, click Wireless Audio Sync. Yes, brutal sync issues with 14.5. All are using AAC audio codecs. This makes it difficult to recommend Apple TV as a streaming device for anything but prerecorded material. Watched two Netfix movies last night with no issues, but tonight the sound streams to my airplay Bose speakers ahead of the video. On top of that, since 15.1 and a lot in 15.2, the audio will just plain not work on my AppleTV until I've restarted it or power cycled it. For instance, we recently covered a story where Apple TV users faced stuttering issues when playing 4K HDR remixes on the Plex app after the v8.12 update. Even though some tried playing content after toggling Dolby on and off or changing HDMI cables, nothing seems to have worked. JavaScript is disabled. Oct 5, 2021 3:00 AM in response to aigars16. It has been theorized that the problem lies with Apple's native device video player as apps that don't use the protocol, like YouTube, play back sound without issue. only. The issues occur with all streaming services but seem to be slightly worse on YouTube than other services. I have a high speed cable and running sound via hdmi . Refunds, Airport Express 802.11n *WIRED* connected to Rotel RA-1062 ampli, ipad (ipadOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, ipad (ipadOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, iphone (iOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V in sync, iphone (iOS 15.0) streaming A/V to ATV4K (tvOS 15.0) via Airplay (TV output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Sony Headphones via Bluetooth (Headphones output audio) -> A/V in sync, ATV4K (tvOS 15.0) streaming audio to Airport Express via Airplay (Rotel output audio) -> A/V out of sync, video judder and stutter. It was on there for TVos 14.4 and have no idea why they took it out. dangregory, User profile for user: tvOS 14. The oriGrid by tinyRigs is a versatile and portable organizer designed to accommodate the Magic Keyboard and iPad, providing a multi-functional solution for on-the-go productivity. Thank you again, I misunderstood the status of the signal. The audio sync issue is such that the audio appears to be AHEAD of the video, and as such, adjusting audio delay further through the soundbar isnt an option. Also every 10 mins or so there's some sort of static issue. Bryan M. Wolfe has written about technology for over a decade on various websites, including TechRadar, AppAdvice, and many more. Thank you for signing up to iMore. All on 14.5, after resetting a couple of times. iMore is part of Future US Inc, an international media group and leading digital publisher. Aug 12, 2021 4:25 PM in response to Ccastle84. Works great for years. LG is known for lag/sync issues especially with Dolby audio and 24Hz, it depends on the hardware if your affected or not. Bryantrichar, User profile for user: Any time this happened with mine, I would force quit the app & Restart Apple TV. Play around with the value till the audio and video line up perfectly. Sep 23, 2020. For example, the Netflix app may work differently when downloaded directly on your Smart TV than it does when downloaded on your Apple TV, or it may require various settings to be customized to optimize performance through that device. As noted by 9to5Mac, some users were accessing the Apple TV app through hardware like Roku devices. For example, your Apple TV should automatically select the highest quality audio compatible with your television, but it may not be compatible with all the content youre watching. Please investigate the root cause. 1-800-MY-APPLE, or, Sales and after updating the iOS, my tv starts going out of time when I AirPlay the sound. This is absolutely repeatable. Oct 4, 2021 1:09 PM in response to elmofles. We have three 4K Apple TV streaming devices in our home and we were having sync problems on all streaming services with one of them. Sep 30, 2021 3:56 PM in response to David Camps-Campins1. We understand that youre experiencing an audio sync issue with your Apple TV, and youve already tried some excellent troubleshooting. The feature is baked into the latest iOS 13 developer beta. I have tested with them and it's still not a problem. Apple has added powerful new M2 Pro and M2 Max chips to the 14-inch and 16-inch MacBook Pro. That said, we will keep an eye on the bug where some users face audio sync-related issues on Apple TV and other platforms while playing content on the Plex app and update this story as we come across any new information. tvOS 15, Sep 25, 2021 5:36 AM in response to aigars16. In five minutes it gets about 5 seconds off. On Apple TV: Click on the Settings app on the Home screen. If you are looking for a small, portable charger that offers a neat way to charge multiple devices, the Magsafe-compatible Sparkee charger might be the right choice for you. Bryan enjoys watching his favorite sports teams, traveling, and driving around his teenage daughter to her latest stage show, audition, or school event in his spare time. Sometimes it takes a couple of tries. If this is one app doing it that might be the culprit. I have the same issue although I'm using bose smart speakers within my audio environment. I can no longer set the audio output device to be my HomePod stereo pair. Earlier, the issue was more pronounced on Apple TV, but now other platforms seem affected as well. After stopping the stream and starting it again the delay was a lot less, repeating this steps a couple more times actually removed the delay entirely. If you love what we do, please consider a small donation to help us keep the lights on. A forum where Apple customers help each other with their products. provided; every potential issue may involve several factors not detailed in the conversations Ive also ensured my internet connection/speed is good (>300Mbs), and have tried connecting my Apple TV to my router via Ethernet cable, with no improvement. But I have had nothing but problems. #4. wozwebs said: Hi there, recently purchased the Apple TV 2022 128GB version to use with my Sony A80J OLED TV with the sound going via my Denon XR-2300 via HDMI ARC. Apple AirPods 2 (opens in new tab) (from $159 at Apple). Id say the issue started about 2 months ago. An Apple Watch ban is possible in the U.S. but highly unlikely. Europe's busiest forums, with independent news and expert reviews, for TVs, Home Cinema, Hi-Fi, Movies, Gaming, Tech and more. Reportedly, the issue is limited to the Plex app. Apr 30, 2021 7:08 AM in response to ashtv. frame matching etc. Any other ideas? The new tool requires that your iPhone is using iOS 13, while your Apple TV has tvOS 13 installed. Vancouver22, User profile for user: I reset everything from scratch. However, if the audio is transmitted through bluetooth, then I get perfect synchrony. Oct 7, 2021 7:41 PM in response to dangregory. Complete mess. Cookie Notice Is there a fix for this besides pausing, rewinding and playing again..? Then we suggest checking the audio settings on your Apple TV. When playing some mp4 videos on my ATV that sit on my MacBook Air (Silicon) the audio slowly gets ahead of the video and continues to drift further ahead (I'm on a 1GB line). Under Audio Return Channel, select Play Television Audio. (Source 1, 2, 3, 4, 5) The result is oversaturated colors that give skin tones and hair a seemingly Hasnt been a problem in the past. Really really unacceptable. But when I go to play content from an app (YouTube, Netflix, hulu, etc.) We aren't really able to speculate about upcoming tvOS releases. My setup is: Apple TV > HDMI > Philips OLED TV > optical > Sonos Soundbar. Still experiencing audio latency? The workaround I did which worked is as follows: I noticed there's still a very slight delay between TV speaker and homepod when I play youtube videos and music but when I play Netflix and Apple TV contents, they are well perfectly synced. This low-priced mount has an open-back design, which allows for proper airflow, something that is a necessity when you're running your high-graphics games in 4K. and our This site contains user submitted content, comments and opinions and is for informational purposes After update to tvOS 15 sound isn't in sync, Netflix and AppleTV has a lot of hitches and subtitles are gone. My device is set to auto update and is current. A Reddit user highlighted that the tvOS 14.6 beta 2 update addressed the wireless audio sync issues but some users were still facing them on the said tvOS beta version. I miss Jobs era when things "just works" Airplay1 protocol is from 2004, it's totally unacceptable that after 17 years we experience a bug like this on a market release. Why is there no student checking it with some devices before they roll it out? All postings and use of the content on this site are subject to the. I updated my HomePods and AppleTV HD to 14.2. The issue is consistent across all Apple TV 4k models and Apple TV HD models who did the upgrade. SpWargo, call He also keeps busy walking his black and white cocker spaniel, Izzy, and trying new coffees and liquid grapes. If volume control doesn't work automatically, you can manually program your Siri Remote or Apple TV Remote: On your Apple TV 4K or Apple TV HD, go to Settings > Remotes and Devices > Volume Control. - YouTube Community Skip to main content YouTube Help Sign in Google Help Help. Apple may provide or recommend responses as a possible solution based on the information Even more frustrating is that it is only some of my mp4s, not all, although they all have identical compression and format (as far as I know). What is odd to me is that once the audio/visual goes out of synch during a show, it stays out of sync when I exit the application. For a better experience, please enable JavaScript in your browser before proceeding. Same here, I have a HomePod mini and Apple TV 4K, all on 14.5, and the audio is just out of sync. When watching Netflix on Apple TV 4K only, every ten-15 minutes, the audio drops out for five seconds or so. This problem only happened after my Apple tv HD had it last update on September 20, 2021. I have a stereo pair of two original HomePods paired to an Apple TV 4K (the model that came out with the click pad remote, not the latest Siri Remote) and this has been happening for a while and I thought maybe updating to 16.1 would fix it but it hasnt. We got faster internet service and I installed an ethernet backhaul to the WiFi mesh unit closest to the problem Apple TV device. This doesn't look like a fluke. Powered by Xenforo, Hosted by Nimbus Hosting, Original design Critical Media Ltd. The test itself doesn't require further interaction. AVForums.com is owned and operated by M2N Limited, AppleInsider may earn an affiliate commission on purchases made through links on our site. Watching ESPN last night during the baseball game the sync was so off the on camera was unwatchable. Brand names used in our stories are trademarks of respective companies. omissions and conduct of any third parties in connection with or related to your use of the site. Users have been facing audio sync issues while syncing the stock TV speakers with HomePods or other wireless speakers. Also, my picture is slightly glitchy. Audio playback sounds really odd on a surround sound system. However, like any popular media streaming platform, Plex also suffers from occasional bugs and issues that hinder the experience of a viewer in some way or the other. Jul 29, 2014. Update 2 (January 30, 2023) 04:23 pm (IST): YouTube support now say that they are working to fix this issue. Apple TV+ has seen success once again at the annual Annie Awards, with "The Boy, the Mole, the Fox and the Horse" securing four animation gong wins. May 8, 2021 8:56 AM in response to DougCG. But the audio constantly slowly unsync's. AppleInsider is one of the few truly independent online publications left. Oct 6, 2021 7:15 PM in response to dfried1. After endlessly messing around with audio delay settings on the TV and Sonos, I'm certain that the issue is actually coming from the Apple TV itself. Apple TV users recently got the tvOS 14.5 update with several improvements but it also broke an existing functionality. Trying to watch football this morning on the Spectrum TV app, and the audio keeps falling out of sync and resyncing every 30 seconds. User profile for user: These articles explain: Use Apple TV to play audio throughout your home - Apple Support, Adjust video and audio settings on Apple TV - Apple Support. Copyright 2000-2023 M2N Limited E. & O.E. According to multiple reports on Twitter, the Apple TV problem cropped up in July and seemingly impacts newly purchased or rented content, as well as content streamed by third-party services. I have tried all of your suggestions without any improvement. After update to tvOS15, sound and audio become more and more out of sync with time. Go the Home screen on Apple TV and select Settings > Video and Audio > Audio Output. With the help of its server application, one can choose to stream movies and video files from their personal library to a large number of devices. A number of subscribers of Apple TV are discovering sound problems in recent release "Greyhound," with an audio sync issue being noticed roughly an hour into the movie. The service also helps one organize media from personal collections and online services. provided; every potential issue may involve several factors not detailed in the conversations If you have an Apple TV, particularly when connected to a secondary speaker system, then you can be afflicted by a common AV issue: unsynchronized audio. Hyper's new hub aims to be just what you need. However, plays fine on the actual server. Does one sound better than the other? Is there a software update coming anytime soon? (I've tried disabling this, but no change in the sync issues). I have the same issues on almost all my streaming apps recently. You are using an out of date browser. Usually it is that it doesn't work after waking up my AppleTV, not that all of the audio dies in the middle of something. Thanks to its large catalog of content, one can enjoy thousands of hours of video playback. Apple has not commented on the issue, though its support team has responded to dissatisfied users on Twitter.